Chapter One Defining the Human Service Professional

1. Chapter One Defining the Human Service Professional Theory, Practice, and Trends in Human Services Pages 1-15

2. The Human Service Degree Emerges • The war on poverty and Johnson’s Great Society Programs in the 1960s • The expansion of the social welfare system • The need for a generalist human service professional • Associates Degree • Paraprofessional worker • Over 380 programs • Bachelor’s Degree • Professional Career • Over 400 degree programs in the U.S.

3. Who is the Human Service Professional? • Human Service Professionals are generalist that work side by side with specialists in the helping professions in 13 primary roles/functions: • Outreach Worker • Broker • Advocate • Evaluator • Teacher/educator • Behavior Change

4. Who is the Human Service Professional? • Human Service Professionals are generalist that work side by side with specialists in the helping professions in 13 primary roles/functions: 7. Mobilizer • Consultant • Community Planner • Caregiver • Data Manager • Administrator • Assistant to Specialist

5. Skills, Standards, and Competencies of the Human Service Professional • Participant Empowerment • Communication • Assessment • Community and service networking • Facilitation of services • Community and living skills • Education, training, and self-development

6. Skills, Standards, and Competencies of the Human Service Professional • Advocacy • Vocational, educational, and career support • Crisis intervention • organizational participation • documentation These will be discussed in more detail in chapter 2

7. Other Professions • Psychiatrist • Psychologist • Social Worker • Psychiatric Nurse • Psychotherapist • Counselor • School • Rehabilitation • Career • Marriage • Family

8. Important Professional Associations • The National Organization for Human Service Education (NOHSE) http://www.nohse.org/ • Council for Standards in Human Service Education (CSHSE) http://www.cshse.org/ • The American Counseling Association (ACA) http://www.counseling.org/

9. Important Professional Associations • The National Association of Social Workers (NASW) http://www.naswdc.org/ • The American Association of Marriage and Family Therapists (AAMF) http://www.aamft.org/

10. Characteristics of the Effective Human Service Professional • Empathy • Have a deep understanding of the other person’s point of view • Open-Mindedness • Allow others to express their point of view • Can I listen to others in certain situations • Acceptance • Have a high regard for others and their differences • Unconditional positive regard

11. Characteristics of the Effective Human Service Professional • Cognitive Complexity • Understand the world and the complexities of social forces acting on individual behavior • Psychological Adjustment • Looking deeply within • Self awareness • Genuineness • Saying and acting the way you feel rather than the way you think another person wants you to be • Congruent actions with feelings • Transparent readily show feelings to others

12. Characteristics of the Effective Human Service Professional • Relationship Building • Client change is dependent on the relationship between client and helper • Competence • Helper expertise • Desire for continual learning

13. Content Pyramid Knowledge Skills Attitudes/Values

14. Content Pyramid • Knowledge: Familiarity, awareness, or understanding gained through experience or study • Skills: proficiency, facility, or dexterity that is acquired or developed through training or experience and ability • Attitudes: Feelings or thoughts about people or things • Values: The worth we place on something.