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2004 Community Attitude Study

2004 Community Attitude Study. Village of Glen Ellyn. Dimension Research, Inc. Full-service marketing research company Headquartered in Lombard Field office in Peoria Established in 1983 Have conducted more than 1,800 studies. Studies Conducted in Glen Ellyn.

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2004 Community Attitude Study

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  1. 2004Community Attitude Study Village of Glen Ellyn

  2. Dimension Research, Inc. • Full-service marketing research company • Headquartered in Lombard • Field office in Peoria • Established in 1983 • Have conducted more than 1,800 studies

  3. Studies Conducted inGlen Ellyn • Central Business District Survey • Community Swimming Pool Survey • Public Library Attitude Study • Community Cable TV Study • Vision Glen Ellyn Survey • Open Space Attitude Study • 2000 Community Attitude Survey • District 41 Program Evaluation • Village Links Renovation Study

  4. Background/Objectives • Receive statistically-valid opinions from random sample to guide Village Board and Staff in evaluation and improvement of Village services and long-range plans • Valuable for decisions regarding current or near-term issues • Valuable in establishing next solid waste collection contract

  5. Method • Telephone Recruit • Mail out questionnaires • Telephone Reminder calls • Have respondents drop off/ mail back completed questionnaires, or complete questionnaire on the Internet

  6. Dates • Placement Interviews – Sept 13-18, 2004 • Reminder Calls – Sept 23-Oct 5; Oct 4-20, 2004 • Questionnaires collected until November 8, 2004

  7. Sample • Sampling Frame • Zip Code: 60137 • Telephone Exchanges: 469, 858, 790, 545, 942, 534, 446 • Also, Braeside street addresses • Qualified Respondents • Male or Female Head-of Household • Claimed to reside within Village limits

  8. Completed Surveys • 2004 Placements • 597 General • 44 Braeside • 2004 Returns • 480 General (80%) • 14 Braeside (32%) • Returns in Prior Years • 2000 – 532 • 1990 – 532 • 1983 - NA

  9. Points of Emphasis • There are basically 2 kinds of responses on this study • Choose answer from a list that was provided • Express answer in own words • Positives far outweigh the negatives • Because everything is relative, the task is to identify those positives and those negatives that stand out the most from the others • In terms of relative magnitude • In terms of trends

  10. Likes About Living in Glen Ellyn(Response to open-end question answered in respondents’ own words)

  11. Dislikes About Living in Glen Ellyn(Response to open-end question answered in respondents’ own words)

  12. Three Most Important Issues Facing Glen Ellyn in the Next Five Years(Response to open-end question answered in respondents’ own words) *Less than one-half of one percent

  13. Satisfaction With Current Village Services Among those with an opinion

  14. Percent Satisfied with Current Village Services Compared to Previous Years Among those with an opinion

  15. Future Village Service Level Adjustments *Less than one-half of one percent

  16. Agreement That SituationAdversely Affects Village Character

  17. Extent of Agreement with CertainSolid Waste Collection Philosophies

  18. Value of CertainSolid Waste Collection Options *Less than one-half of one percent

  19. Ranking of Possible Future Residential Solid Waste Collection Contracts

  20. Attendance at and Enjoyment ofSpecial Events and Activities

  21. Satisfaction with Downtown Business Area

  22. Satisfaction With Roosevelt Road Corridor

  23. Feelings of Safety for Selfand for Children in Schools *Less than one-half of one percent

  24. Demographics

  25. Demographics

  26. Highlights • Glen Ellyn residents volunteered many positive views about the community • They also provided many positive responses about particular topics of interest • There were some negatives noted that could be addressed in the future as necessary

  27. Positive views that were volunteered • Like the atmosphere • Small town/ homey/ community pride/ friends/ neighbors • Like the community appearance • Like the convenience of Glen Ellyn • Like the central business district/ shopping • Like the parks/ Park District Programs • Like the good school system • Like that it’s a safe place to live

  28. Positive responses on particular topics • Police protection • Public library • Fire protection • Water quality • Village Links Golf Course • Glen Ellyn Newsletter and Special Reports

  29. Issues to be addressedas needed, and as able • Taxes • School issues • Quality of life issues (keep affordable, maintain character …) • Tear-downs/ limit house size/ restrict new construction • Traffic/ transportation issues • Street issues (repair, street in front of house, lighting) • Placement of utility wires underground • Completeness of sidewalk network

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