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eSIS SSDT Services

eSIS SSDT Services. April 2007. Summary of Goals. SSDT Position Paper – March 2005 Goal 1: Provide eSIS Central Support Goal 2: Increase Quality of End-User Experience with eSIS Software Goal 3: Provide Stability, Leadership, and Common Reasoned Voice

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eSIS SSDT Services

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  1. eSIS SSDT Services April 2007

  2. Summary of Goals SSDT Position Paper – March 2005 Goal 1: Provide eSIS Central Support Goal 2: Increase Quality of End-User Experience with eSIS Software Goal 3: Provide Stability, Leadership, and Common Reasoned Voice Goal 4: Provide Level 2 Support for all Ohio eSIS Implementers

  3. Summary of Services • Establishment of eSIS SSDT Team • Project Coordination • Application Support • Development • Quality Control / Application Testing • Documentation • Ensure eSIS meets State / Federal Requirements • Host centralized repository of training materials, documentation, and Ohio developed scripts/forms

  4. Establishment of eSIS SSDT Team • April 2005 • Project Manager – Eric Lammers • August 2005 • Contracted Programmer/Analyst – John Klein • Implementation Consultant – Michelle Pfrogner* • September 2005 • Student Services Coordinator – Tami Kunesh • October 2005 • Programmer/Analyst – Kyle Miller • January 2007 • Student Services Coordinator – Linda Pohto (Replace Tami Kunesh) • March 2007 • Programmer/Analyst – Scott Mitchey * - F1 Certified

  5. Project Coordination • Staff Acquisition and Development • ‘Liaison’ to eSMOC, AAL, and ODE • eSMOC Committee Involvement • Coordination of Ticket Handling, Release Schedule, Development, Application Testing • Status Reports • Develop Processes / Procedures • CA-USD • SCR/SRF/ERF Escalation • Source Code Control

  6. Application Support • Provide Level 2 Helpdesk Support • Troubleshooting of CA-USD Tickets • Escalation of CA-USD Tickets • Maintenance and Tracking of CA-USD Tickets • Support provided by F1 Certified CSR’s • ‘Single Source’ for communication and issue resolution • Special Education Advanced Training

  7. Development & Maintenance • Ohio Source Code – Bugs & Enhancements • State Reporting • Special Assignments • eSMOC Application Functionality Committee • eSMOC Transcript, Report Card, Progress Report • SPED Triggers & System Code Table Setup • SPED Lite Report • EMIS System Code Script • Testing Setup Scripts – OTELA, KG & PS Assessments, ASQ/SE Assessment • Testing Import Scripts • STUFEES – USAS Import • Item Analysis • State Standards Report Card • eSMOC Password Reset Form

  8. Quality Control / Application Testing • Pre-release Content Verification • Pre-release Testing • Pre-release Packaging / Bundling • Major Release Testing • Source Code Control • Source Code Testing

  9. Documentation • Special Education Advanced • Quick Guides & Videos • eSMOC Source Code • eSMOC Transcripts, Report Card, Progress Report • Maintenance of Documentation Repository

  10. State / Federal Requirements • Case Submission and Follow-up • EMIS Requirements impacting eSIS • SPED Requirements impacting eSIS • OEC SPED Required Forms

  11. Centralized Repository • Oracle Collaboration Suite • eSMOC Web Site • NWVideos • End-user Training Materials • Documentation • Instructional Videos • Ohio Developed Forms and Scripts • AAL Pre-releases and Major Releases

  12. Customer Satisfaction Survey • Web based survey • Will be available… • Tuesday, April 10 – Tuesday, April 24 • Results will be compiled and shared at future eSMOC Committee meeting

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