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Police Performance Management: Analyzing, Planning, and Improving

Explore performance management in policing, including analyzing past data, forecasting future plans, evaluating successful delivery, and identifying areas for improvement. Learn about the Scottish Policing Performance Framework and how results analysis benefits law enforcement strategies.

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Police Performance Management: Analyzing, Planning, and Improving

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  1. Performance Analysis Angela Ardron Policing Model Analyst ACPOS NIM/MoPI Team

  2. Performance Management Performance Management It is helpful to see performance management as a cyclical process, which involves at the most basic level: reviewing information from the previous cycle of activity to decide what the plan for the future will be; taking action to deliver the plan; and then assessing how successful delivery has been in order to inform the plan for the future.(Home Office: A Practical Guide to Police Performance Management)

  3. Performance Analysis • ‘reviewing information from the previous cycle of activity’ • - exception reporting • ‘decide what the plan for the future will be’ • -forecasting, performance indicators, targets • ‘taking action to deliver the plan’ • -identification of good practice • ‘assessing how successful delivery has been’ • - evaluation/results analysis

  4. Scottish Policing Performance Framework (HMICS)

  5. ACPOS Quarterly Performance Report Good Practice • Policies and processes • Partnership working • Intelligence-led activity

  6. Results Analysis • One of the 9 analytical techniques within the National Intelligence Model • Evaluates the effectiveness of policing and partnership activity in relation to a crime/disorder problem. • Identifies good practice and areas for improvement • Prevents continued use of ineffective strategies • Ensures investment in what works • Monitors the progress of plans • Assesses the effectiveness of pilot projects • Provides valuable input to the organisational memory • Facilitates knowledge management

  7. Performance Management & Planning Consultation Activity Analysis Environmental Scanning Process Mapping Community Planning Best Value Audit

  8. IT systems • Management Information Systems • Microsoft – Excel, Visio • Survey software – Formic • SPSS • B-Plan • Common Performance Management Platform – BI solution (iterative based)

  9. Research Suggestions • Impact of economy on policing - crime levels; funding; resources; efficiency savings • Impact of immigration on policing - crime levels; resources/associated costs • Long term environmental scanning - 10-20 years, positive and negative extremes • Area/Community Profiles - link to community consultation results, quality of service, public confidence in the police

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