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Performance Analysis Angela Ardron Policing Model Analyst ACPOS NIM/MoPI Team. Performance Management. Performance Management
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Performance Analysis Angela Ardron Policing Model Analyst ACPOS NIM/MoPI Team
Performance Management Performance Management It is helpful to see performance management as a cyclical process, which involves at the most basic level: reviewing information from the previous cycle of activity to decide what the plan for the future will be; taking action to deliver the plan; and then assessing how successful delivery has been in order to inform the plan for the future.(Home Office: A Practical Guide to Police Performance Management)
Performance Analysis • ‘reviewing information from the previous cycle of activity’ • - exception reporting • ‘decide what the plan for the future will be’ • -forecasting, performance indicators, targets • ‘taking action to deliver the plan’ • -identification of good practice • ‘assessing how successful delivery has been’ • - evaluation/results analysis
ACPOS Quarterly Performance Report Good Practice • Policies and processes • Partnership working • Intelligence-led activity
Results Analysis • One of the 9 analytical techniques within the National Intelligence Model • Evaluates the effectiveness of policing and partnership activity in relation to a crime/disorder problem. • Identifies good practice and areas for improvement • Prevents continued use of ineffective strategies • Ensures investment in what works • Monitors the progress of plans • Assesses the effectiveness of pilot projects • Provides valuable input to the organisational memory • Facilitates knowledge management
Performance Management & Planning Consultation Activity Analysis Environmental Scanning Process Mapping Community Planning Best Value Audit
IT systems • Management Information Systems • Microsoft – Excel, Visio • Survey software – Formic • SPSS • B-Plan • Common Performance Management Platform – BI solution (iterative based)
Research Suggestions • Impact of economy on policing - crime levels; funding; resources; efficiency savings • Impact of immigration on policing - crime levels; resources/associated costs • Long term environmental scanning - 10-20 years, positive and negative extremes • Area/Community Profiles - link to community consultation results, quality of service, public confidence in the police