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A Day in the Life of a Network Professional

A Day in the Life of a Network Professional. Jim Glover Network Manager Oklahoma Department of Corrections. Who is Jim Glover?. BS Computer Science LA Tech University 30 years in IT Computer Operator Mainframe System Programmer Server Sysadmin (web, mail, DNS, etc.) Network Manager

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A Day in the Life of a Network Professional

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  1. A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

  2. Who is Jim Glover? BS Computer Science LA Tech University 30 years in IT Computer Operator Mainframe System Programmer Server Sysadmin (web, mail, DNS, etc.) Network Manager Hobbies: Computers, Amateur Radio & Photography

  3. Department of CorrectionsFacts Approximately 4,000 employees Approximately 500 network devices Approximately 100 sites 17 Minimum, Medium, Maximum Security 7 Community Corrections Centers 15 Community Work Centers Probation and Parole Offices, etc.

  4. DOC Network Organization

  5. Department of CorrectionsUnique Challenges Culture of independence Facilities widespread, isolated Movement through facilities slow, restricted Chronic budget woes Legislative and public ambivalence “Beans 'n' bullets” Chronic understaffing

  6. Department of CorrectionsStrengths Culture of independence Experienced, motivated staff Offenders provide inexpensive labor

  7. Department of CorrectionsIT Status IT recently centralized Much network cabling substandard Network usage patterns in flux VMware virtualization Active Directory Video conferencing Remote host access

  8. Department of CorrectionsIT/Network Goals Improve standards adherence Increase network stability Paperwork Develop and follow policy Develop and follow formal procedures Document Achieve excellence

  9. Network Certificationsto Consider BICSI Building Industry Consulting Service International Standards and training for cabling CCNA Cisco Certified Network Associate Concepts and practices of Cisco network device configuration

  10. My Professional Duties Network device configuration Routers, switches, security devices Cabling management Network design Network maintenance Security Troubleshooting

  11. Network ProfessionalEssential Knowledge

  12. Network ProfessionalEssential Knowledge TCP/IP TCP vs UDP; how connections are made Logical ports Subnets and masks Internet Protocols HTTP, HTTPS, SMTP, FTP, DNS, DHCP, POP, NTP, SSH, etc.

  13. Network ProfessionalEssential Skills Project Management Troubleshooting OSI model layers in order: 1, 2, 3 … Packet Sniffing (e.g. WireShark)

  14. Network GroupQuest for Excellence Design: Plan for the future Cabling: Do it right; do it once. Procedures Benefits Documentation Flexibility Repeatability Consistency

  15. Before

  16. After

  17. What is the ONMP? • The Oklahoma Networking Mentorship Program (ONMP) is an outreach initiative that connects networking professionals from Oklahoma institutions with students who are studying networks at Oklahoma academic institutions. • The ONMP is part of a National Science Foundation grant whose purpose is to boost Oklahoma’s education and research capability through network improvements.

  18. ONMP Goal • Official Goal: Expose Oklahoma networking students to the practical day-to-day life of networking professionals. • Hidden Secret Goal: Identify, develop and recruit talent!

  19. ONMP Activities • Presentations to students throughout Oklahoma –visiting 13 institutions in Fall 2010: • Eastern Oklahoma County Technology Center, Choctaw • Eastern Oklahoma State College, Wilburton • Gordon Cooper Technology Center, Shawnee • Langston University, Langston • Oklahoma Christian University, OKC • Oklahoma City University • Oklahoma Panhandle State University, Goodwell • Oklahoma School of Science and Mathematics, OKC • Oklahoma State University-OKC • Oklahoma State University, Stillwater • Southern Nazarene University, Bethany • University of Oklahoma, Norman • University of Oklahoma, Tulsa • Job shadowing opportunities (on-site and virtual)

  20. Job Shadowing • On-Site • Schedule a time with us to see what we do! • E-mail the project leader, Henry Neeman (hneeman@ou.edu) to set up a time. • Virtual • E-mail us at network@ou.edu

  21. Other Opportunities/Resources • Cisco Academy at OU • OU IT internal for now. • Regional Cisco Academy is at Francis Tuttle. • IT Internships at OU • (See Jennifer Pike  tops@ou.edu) • Jobs at OU • http://jobs.ou.edu • Jobs at OneNet • http://www.okhighered.org/job-opportunities/

  22. Questions? Contact Information Jim Glover Jim.Glover@doc.state.ok.us Slides with OU logo courtesy of Dr. Henry Neeman and the OU network staff

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