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“First Things First: Creating a Culture of Trust

“First Things First: Creating a Culture of Trust. with Scott Perry & Patty Parnell Linn Benton Lincoln ESD. Today’s Discussion…. School Leadership in an Information Age The Power and Speed of Trust Communication In Trust Cultures. Hunter/Gatherer Age. Duration: thousands of years

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“First Things First: Creating a Culture of Trust

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  1. “First Things First:Creating a Culture of Trust with Scott Perry & Patty Parnell Linn Benton Lincoln ESD

  2. Today’s Discussion… • School Leadership in an Information Age • The Power and Speed of Trust • Communication In Trust Cultures

  3. Hunter/Gatherer Age • Duration: thousands of years • Calendar: Focus on Spring, Summer, Fall – Store for Winter • Governance: Tribal

  4. Agrarian Age • Duration: 800 B.C. – late 1800s • Calendar: Spring Planting, Summer/early Fall Tending and Harvesting • Governance: Patriarchal

  5. Industrial Age • Duration: 1890 – 1980s • Calendar: Year Round • Governance: Boss – Middle Management – Worker

  6. Boss Middle Management Middle Management Middle Management W W W W W W W W W W

  7. Information Age • Duration: 1980s – 2020s • Calendar: Year Round • Governance: Flat

  8. Leader (Coach, Support, foster trust, create systems, hard conversations) Team Member Crystallized Intelligence Team Member Team Member Team Member Fluid Intelligence Team Member Team Member Team Member Team Member

  9. Fluidthe capacity of combined, synergistic thinking of school community members to problem solve in real time.  • Crystallized  the massive storehouse of education and experience that exists within all schools.

  10. It’s just not possible any longer to “figure it out” from the top, and have everyone else follow the orders of the “grand strategist”.  The organizations that will truly excel in the future will be the organizations that discover how to tap people’s commitment and capacity to learn at all levels in an organization.” Peter Senge “The 5th Discipline”

  11. Most public schools today sit in the middle of the Information Age charged with preparing students for life and work in the Information Age and beyond…. and yet function with an Agrarian Age calendar…. and Industrial Age systems of management and communication.

  12. Exciting New Ways of Doing Business • Learning Organizations • Professional Learning Communities • Critical Friends • Other…

  13. One Common, Essential Ingredient… High Trust

  14. Maintaining high trust in complex challenging organizations… • Why is it necessary? • What exactly is it? • How do create it?

  15. Sustained improvement will not occur without strong “System Readiness”…..

  16. The Speed of Trust A Transformational Book by Stephen M.R. Covey

  17. What is Trust? • Confidence • Integrity • Ability

  18. What is Distrust? • Suspicion • Integrity • Ability

  19. The Case for Trust Trust = Speed Cost Trust = Speed Cost

  20. Examples in business… • 9/11 and air travel • HIPPA • Berkshire Hathaway/Wal-Mart Deal  2 hours, 1 handshake

  21. “Communication is the connective tissue of humanity…” The Communication Catalyst

  22. Barriers to Powerful Conversation: • We’re filterers… • We’re comfort seekers… • We’re approval junkies… “Adequacy & belonging”

  23. Something to think about… • How would I listen if I knew I already got what I wanted? • When did I last listen without revising, resisting, countering, fixing or altering? • When did you last learn something from someone? What made it possible? • What am I currently attached to? Is that attachment a help or hindrance in my ability to listen?

  24. The Conversation Meter(the work of “Conversant”) • Pretense • Sincerity • Accuracy • Authenticity

  25. High Trust Best Practices in School Improvement Effective Leadership

  26. High Trust Best Practices in School Improvement Effective Leadership

  27. Contact Information: Scott.Perry@LBLESD.K12.OR.US 541-967-8822 Patty.Parnell@LBLESD.K12.OR.US 541-812-2657

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