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Microsoft Lync ™

Microsoft Lync ™. Joanne Livingston Express Data New Zealand Ltd. Agenda. What is Lync Demonstration of Lync , IM, Presence, Voice, Video, Conferencing, Screen Sharing, Application Sharing How to obtain Lync How to license Lync What does this presentation not cover?

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Microsoft Lync ™

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  1. Microsoft Lync™ Joanne Livingston Express Data New Zealand Ltd

  2. Agenda • What is Lync • Demonstration of Lync, • IM, Presence, Voice, Video, Conferencing, Screen Sharing, Application Sharing • How to obtain Lync • How to license Lync • What does this presentation not cover? • Enterprise Voice • Management & Administration • Devices • Or any Technical stuff

  3. Lync 2010 Connects Peoplein New Ways Enterprise Voice Audio, Video, Instant Messaging andTelephony Web Conferencing and Presence

  4. Common Communication Silos The Microsoft Communications Offering InstantMessaging (IM) Video Conferencing Web Conferencing E-mail and Calendaring AudioConferencing Voice Mail Telephony InstantMessaging Telephony and Voice Mail Unified Conferencing: Audio, Video, Web E-mail andCalendaring User Experience User Experience User Experience User Experience User Experience User Experience User Experience Unified Experience Authentication Administration Storage Compliance Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage

  5. Lync Works Across Platforms and Devices PC Mac Browser Mobile Desk Phones

  6. Instant Messaging & Presence • PC to PC and multi-party IM • PC to PC and multi-party File Transfer • PC to PC computer audio • PC to PC computer video • Rich presence • IM/P from Office applications • PC to PC IM, audio, video with users at federated organisations • Doesn’t interrupt your day, helps you be more in control of your time!

  7. Audio, Video & Web Conferencing • Multi-party (3+) audio conference • Multi-party (3+) video conference • Application sharing – P2P or multi-party • Whiteboarding– P2P or multi-party • Schedule/host conferences on the audio conferencing bridge • Schedule web conferences • Join meeting audio from PBX or other phone number

  8. Enterprise Voice Technology • Call Control (answer, hold, resume, transfer, park and retrieve, simultaneous ring) • Visual access to voicemail • Routing rules (ie. team call, call forwarding etc)

  9. Lync Server Attendant

  10. Demo

  11. Ways to obtain & license Lync • Microsoft offers 3 ways of setting Lync up: • On Premise • Partner Hosted • Microsoft Hosted

  12. On Premise • Purchase licenses through a Volume License programme such as Open Business or Open Value • Licenses required: • Lync Server • Lync Standard CALs (IM & Presence) • Lync Enterprise CALs (Web Conferencing) • Lync Plus CALs (Voice) • Lync Client (for client devices ie. similar to Outlook) – is in Office Pro Plus • Windows Server + CALs • Exchange Server + Exchange Standard (+ Enterprise CALs for voicemail UM)

  13. Partner Hosted • Also known as “private cloud” or SPLA • Numerous hosting partners in NZ that offer Lync • Pay the partner per user on a monthly basis • Local support and ability to provide the full Lync experience (including Voice over iP) • No need to purchase any software/hardware – the partner takes care of this for you

  14. Microsoft Hosted • Also known as “public cloud” or Office 365 • Customer pays Microsoft directly each month on a per user basis • Voice not offered in NZ at this time • $3.06 per user per month for IM/Presence • $10 per user per month for IM/Presence/Web Conferencing • Or purchase a full plan ie. E1 package ie. $15.25 per user per month • If not purchasing a full plan you would need Exchange Server/CALs for some features

  15. Thank you Any questions, please email - • Joanne - jlivingston@expressdata.co.nz • Gerard - gwillems@expressdata.co.nz

  16. Lync Server 2010 CAL Features Standard CAL: IM and Presence • Enterprise CAL: Conferencing & Voice $139 USD $31 USD • Suites: ECAL • Suites: ECAL Call Routing & User Call Managements Team Call and Delegation Response Groups` Call Routing & User Call Managements Team Call and Delegation Response Groups` Click to Call on PBX Phone (RCC) Click to Call on PBX Phone (RCC) Branch Office Survivability Call Park & PBX features Conference Organizer Web Conferencing Web Conferencing Call Admission Control Ad hoc Audio Conferencing Audio Conferencing Audio Conferencing Conference Recording Video Conferencing Video Conferencing Meeting Lobby Enhanced 911 Capability Visual Access to V-mail Join From Experience Desktop Sharing Desktop Sharing Multiparty IM Multiparty IM Rich Presence Rich Presence Group Chat Group Chat Peer-to-peer Audio & Video Peer-to-peer Audio & Video • Enterprise CAL: Conferencing $107 USD • Suites: ECAL Standard CAL: IM and Presence $31 USD • Suites: ECAL Additive Additive Additive $107 USD Conference Attendee Windows Live Messenger AV Federation Office Backstage Integration SharePoint Based Skill Search NEW! Plus CAL: Enterprise Voice • Suites: None NEW! NEW! NEW!

  17. Server and CAL Prerequisites Core Requirements Additional Scenarios *additional requirements vary by scenario Unified Messaging Skill Search Office Integration

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