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UNDERSTANDING HUMAN BEHAVIOR

UNDERSTANDING HUMAN BEHAVIOR. CHAPTERS 6 & 7 Joyce Osland. If leaders do not understand why people behave as they do, they are doomed to operating at Level One and limited to follower compliance rather than commitment. Inherited Legacies. Genetic inheritance Nature

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UNDERSTANDING HUMAN BEHAVIOR

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  1. UNDERSTANDING HUMAN BEHAVIOR CHAPTERS 6 & 7 Joyce Osland

  2. If leaders do not understand why people behave as they do, they are doomed to operating at Level One and limited to follower compliance rather than commitment.

  3. Inherited Legacies • Genetic inheritance • Nature • Shadow syndromes (mild forms of major mental disorders)

  4. …Inherited Legacies • Memetic legacy = ideas and beliefs, the VABES the people develop and pass on to others over time. (Similar to mental genes.) Cultural differences Transcended by reflection

  5. MATURITY • The ability to recognize and review our legacies and inheritances as adults – no longer as defenseless children

  6. Personality “Holes” • If babies’ basic needs are met (cold, hunger, wet, fear, alone), they develop a positive view of people and the world. • If their needs are not me, they develop “holes” that can influence the rest of their lives.

  7. Recognizing Similarities and Differences • Humankind • Regional culture • National culture • Sub-national culture • Organizational culture • Family culture • Indivulaity

  8. TYPES OF MEMES Distinction = Naming things or people: countries, types of people, regions Strategy = :”If-then“ statements about causal influence Association = values about what is better or worse

  9. “Will you ever be anything more than a vessel transmitting the genes and memes of previous generations on to the next?” (For most people, the answer is no.) Are you able to learn anything about being a more effective leader, or are you of the mind-set that you are who you are and that’s just the way it is?

  10. Principles of Control Theory • 1. I know what’s right for you. • 2. I have a right to tell you what’s right for you. • 3. I have a right to punish you if you don’t do what I think is right for you. How much control do you want over your followers?

  11. Principles of Choice Theory • 1. No one has a right to tell other people what’s right for them. • 2. You should not punish people for doing non-harmful things they choose to do. • 3. Every person knows what’s right for him- or herself. Others do not make us angry when they do not do what we say – we choose to be angry

  12. “It’s not event that affect people, rather it’s the view that people take of those events that affects them.”

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