Changes in the Workplace

1. Special topics in information systems Changes in the Workplace

2. Benefits from the introduction of technology in the workplace? Frees us from repetitious tasks, more time for creativity Internet- quick, reliable information, work smarter and efficiently Will computers eventually be doing all the work? Removing the need for humans?

3. Offshoring Telecommuting Globalization

4. Telecommuting • Working at a distance from traditional company office, connected in cyberspace: • What are some advantages/disadvantages from the employee and employer perspective? • How does this alter the physical distribution of the business? • What are the risks of telecommuting? • Do you think all industries will adopt telecommuting?

5. Banning telecommuting • Marissa Mayer: Yahoos can no longer work from home. • "To become the absolute best place to work, communication and collaboration will be important, so we need to be working side-by-side. "That is why it is critical that we are all present in our offices." • Yahoos Can No Longer Work From Home

6. The Global Workplace: offshoring • Manufacturing jobs moved to less wealthy countries • IT jobs largest segment of off shored jobs • Will it increase with the globalization of the workplace? • Will jobs come back to their origin? • Obama: Apple Will Make Macs in US Again

7. Job destruction or creation? • People once feared computing technology and the internet would cause mass unemployment. • Do you consider this a valid fear? • Can you identify a time in history when a technology impacted the workplace, making it more efficient and productive? • What are some industries that were harmed? • Would it be ethical to withhold technology from a developing country because it would destroy jobs?

8. Job Creation • Efficiency-reduce hours worked, resources needed • Google docs, web cams, translators, software, mobile devices • Increase in productivity and standard of living • Eliminates some jobs, creates others • New industries developed from restructuring?

9. Job Creation: Tech creates job opportunities in developing countries • Fill the gap between: • job seekers and employers • education and market place • Global online job market: Soutkel, Samasource, and oDesk • technology creates job opportunities in developing countries

10. Job Creation: High Tech Industry • High Tech Industry Anticipating Major Job Growth • Computer software engineer fastest-growing occupations

11. Job Creation?: Baxter • Manufacturing industry-Humanoid robot • Bring manufacturing back to US • Work around the clock, cheaply • Increase output with robot along humans • Takes over job-person promoted • Change what it means to be an American factory worker • Using robots to try and save US jobs

12. Overall Impressions • Robots and algorithms are getting good at jobs • Now better than humans • Should this be a concern? • If you think it is ethical for robots to take over factory jobs, do you feel the same way about white collar jobs? • What will humans do for work? • Economy productive, does not need human workers • Managing transition a challenge • Are droids taking our jobs?

13. Yes, they are taking our jobs…but • Focusing on that fact misses the point entirely. • Now we are freed up to do other things • Reduce poverty, labor time, live more efficiently • Is it ethical to state that the jobs created are more important than the jobs that were destroyed?

14. Monitoring is not new! • Monitoring is not new in the workplace, so computers have just made new kinds of monitoring possible and old methods more efficient. Baase Chapter 6. • Who has already had an professional experience (summer job, internship)?

15. Monitoring is not new! • Did you think once about the fact that your employer is watching you? • Is that changed you behavior? Increased your productivity?

16. Is employers have the right to watch you? • Your employer can legally monitor your use of the phone, internet, e-mail or fax in the workplace if: • The monitoring relates to the business • The equipment being monitored is provided partly or wholly for work • Your employer has made all reasonable efforts to inform you that your communications will be monitored.

17. Employee Monitoring • What can be the utility of monitoring for an employer? • This is one example of company which offer a way for employers to watch their employees: • Spector CNE, employee investigation software for employer • Your thoughts/comments about this software? • Do you think to any others ways to watch employees?

18. Employee Monitoring • The study of human-resources professionals at 722 companiesfound: • 74% monitor workers' Internet use at work • 72% said they check on employees' e-mail • 51% said they review phone calls

19. Employee Monitoring pros and cons… • What can be the pros and cons of monitoring? • The role of social network (Facebook, Twitter etc) on the monitoring of employees ?

20. “Technology now allows employers to cross the line from monitoring the work to monitoring the worker.” Cindia Cameron

21. What about employee’s privacy? • Is monitoring a violation of privacy of the employees? Why? • Is the need to run a business enough more important that privacy issues in the workplace? Why?

22. Rule-Utilitarianism • focused on consequences: • Adopt moral rules that when followed by everyone, lead to greatest happiness • Case: Imagine now you run a business which handling secure or confidential information with thousands clients and 30 employees. • Is monitoring a good thing? • Is the privacy or security of your clients more important than your employees? Why? • What would be your priority if you were running a business, client’s privacy? Employee’s privacy?

23. Additional videos Using robots to try and save US jobs