CM/ECF 4. 2 Trustee Update

1. CM/ECF 4.2Trustee Update Presented by: Lisa Huppertz, CM/ECF Coordinator Neal Stork, Case Administration Supervisor Judy Smith, Case Administrator/Work Leader Renee, Surette, Case Administrator/Work Leader

2. Trustee 341 Chart Adversary Case Opening Revised Claim Form Rule 3002.1 Password Security Reports – Cases Reports Query – Name Query Query – Document Views Filing Agents for Trustees E-Mail Enhancements Sealed & Restricted Functionality Internet Credit Card Payments PDF/a Requirements

3. And it’s Great! 4.2 is Here...

4. Trustee 341 Chart

5. Please Be Patient…Time to View Electronic Learning Modules

6. Adversary Case Opening

7. Adversary Case Opening • Attorneys for plaintiffs will no longer have to add themselves when opening an adversary.

8. Adversary Case Opening • Plaintiff’s attorney will not be able to add an attorney for defendant.

9. Adversary Case Opening • Option for Notices of Removal • If Attorney selects Complaint “N”, • New “Counsel for” field appears to select plaintiff or defendant representation. • If defendant’s attorney is filing, then plaintiff’s and defendant’s screen will both show Attorney button.

10. Revised Claim Form

11. Revised Claim Form • Proof of Claim screen will match the B10 claim form revised April 2010

12. Revised Proof of Claim • Only three amounts collected. • No edit checks between these fields.

13. Revised Proof of Claim • Existing Claims will be converted • “Unknown” and “Unsecured” will appear if those records already exist

14. Rule 3002.1Mortgage Modification

15. Rule 3002.1 Mortgage Modification • Rule 3002.1 applies to claims secured by security interest in Chapter 13 debtor's principal residence only. • It is effective December 1, 2011. • To comply with the new Rule, the following claim supplements must be filed: • Notice of Mortgage Payment Changes • Notice of Post petition Fees, Expenses, and Charges • Response to Notice of Final Cure Payment • These entries will appear on the Claims Register, not on the Docket sheet.

16. Rule 3002.1 Mortgage Modification • Notice of Mortgage Payment Changes • Allows the claim holder to inform appropriate parties when a change in payment occurs • Notice of Postpetition Fees, Expenses, and Charges • Includes the claim holder’s record of fees incurred by the case that the holder asserts are recoverable against the debtor • Response to Notice of Final Cure Payment • Allows the trustee or debtor to inform parties that the debtor has completed all payments under the plan

17. Rule 3002.1 Mortgage Modification • No document number is associated with any of these events so the word “doc” appears as the hyperlink on the Claims Register.

18. Password Security

19. PASSWORD SECURITY • New password security requirements • Minimum of 8 characters • Mix of Upper & lower case alpha characters • At least one number or special character • Will get this message until password is updated • Users can cancel this message and proceed

20. Password Security • If users change to stronger passwords before 4.2 implementation that password can still be re-used -- Just re-enter the same data. • All passwords will be rejected at first 4.2 login, even if they meet the new requirements. • Account will be locked out for 5 minutes after 5 invalid login attempts. • Lockout times will be increased for each 5 subsequent attempts.

21. Reports & Queries

22. Reports • External users now are limited to a date range of 31 days • All users can filter report by attorney name or Bar ID • Users can now sort by chapter • New option to narrow results to pro se debtors • “Enter” Key functions as “Submit” in Reports, Query, and Utilities

23. Cases Report

24. Query • Search by one character (A) Example: Sammy A • After CM/ECF displays this dialog box • Search will return only records with last name of “A” (not Anderson, Adkins….) • Otherwise at least 2 characters are required.

25. Query • Query by Name looks different! • PACER charges based on the number of lines. 54 lines equal one page.

26. Query • New query option “View Document”

27. Query – View Document • Provides immediate access to a single document number • The document number is required • PACER customers • Can skip generating docket report • Are charged normal fees per page

28. Filing Agents for Trustees

29. Filing Agents for Trustees • Can docket on behalf of trustee(s) • NEF and docket text will only show the name of the trustee • Will NOT receive email on their own UNLESS… • Email address is designated by trustee record under “Secondary email address” • Must be given same permissions as their trustee • Can be assigned to more than one trustee • Trustee can have more than one filing agent

30. Filing Agent • Trustee name will always appear on docket reports rather than the name of the filing agent.

31. Filing Agents • When Filing Agents are agents for two or more trustees, they must select filer prior to filing documents. • The agent will then be allowed to change users as needed without having to logout.

32. Filing AgentsSystem Transaction Reports • Filing agent's name will appear on the Systems Transaction Report • Systems Transaction Log has new options to select activity by filing agents. This report is NOT available to e-filers but is a useful tool to the Systems Dept. to troubleshoot errors or questions.

33. Filing Agents for Trustees • How does the Court plan to implement Filing Agents? • All new e-filing Trustees who require more than one login after 4.2 is implemented will be required to utilize Filing Agents immediately. • Existing Trustees that have multiple logins will be transitioned to Filing Agents over a period of time that is still to be determined. • Trustees will be notified of the transition deadline so that they can set up their filing agents at which time they will be reduced to the primary Trustee’s login record and must begin utilizing the Filing Agent logins as the supplemental logins. • There is an Electronic Learning Module available at www.scb.uscourts.gov under the CM/ECF 4.2 Training Materials web page to train you on using Filing Agents.

34. E-Mail Notification Options

35. E-Mail Notification Options

36. Notice of Electronic Filing (NEF) Message

37. NEF Override • Court may designate events to override the option not to receive bankruptcy case NEFs • Possible examples of override events include: • Order on Motion to Approve Compromise under • Rule 9019 • Motion to Dismiss Case • Address Change • Motion to Convert • Appeals • SSN Updates

38. Certificates of Notice

39. Certificates of Notice • Certificate of Notice from BNC will now include all parties notified by NEF as well as form recipients

40. Certificates of Notice • Email information will be appended at the end of the certificate from BNC. • The BNC will soon be offering the option to make the Certificate of Notice be the 1st Page instead of the last page of the document served. This is court-configurable and will be tested to determine if it is a desirable feature.

41. Sealed & Restricted Functionality

42. Sealed & Restricted Functionality • What can be restricted in CM/ECF? • Case • Docket entry • Document • Attachment to PDF • Previously filed document

43. Sealed & Restricted Functionality • Electronic Cases can be “Sealed” • Docket entries and information will not be on reports • Forms will not be produced for sealed cases and sealed entries • Notices of Electronic Filing will have generic text on restricted events and documents.

44. Sealed & Restricted Functionality • Restricted Docket entries will be clearly labeled to avoid confusion. • Documents previously restricted to Court Users only will now be available electronically to the filing party. • Additionally, the B21 SSN Form will be available to the Trustee.

45. Internet Credit Card Payments

46. Internet Credit Card Payments • No More Separate Pop-up Windows! • New Fee Payment Selection Screen

47. Direct Debit through ACH • Direct Debit through ACH transfers will NOT be enabled at the time our Court upgrades to 4.2. • Other Courts have experienced technical issues with ACH payments and reconciliations so we are going to delay turning this feature on.

48. PDF/a

49. PDF/a Requirements • PDF/a is a new security standard for documents • CM/ECF 4.2 will require all documents filed to be in PDF/a format • Except creditor lists which must still be in .txt format • PDF/a format 1a is preferred but 1b is acceptable • PDF/a documents generally have a larger file size. If this becomes a problem, the court may consider increasing the maximum allowable file size of documents • See the new 4.2 web page for extensive PDF/a information and guidelines.

50. HELP!