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EC Definitions

EC Definitions. 吳錦波. Academic View of EC (I). Some academics see EC as spanning a wide array of telecom applications that support commercial activities:

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EC Definitions

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  1. EC Definitions 吳錦波

  2. Academic View of EC (I) • Some academics see EC as spanning a wide array of telecom applications that support commercial activities: • "...the sharing of business information, maintaining business relationships, and conducting business transactions by means of telecommunications networks; includes not only the buying and selling of goods, but also the various processes within individual organizations which support that goal. " (Zwass).

  3. Academic View of EC(II) • "...more than simply buying and selling goods electronically; involves using network communications technology to engage in a wide range of activities up and down the value-added chain both within and outside the organization. " (Applegate, et.al.) • "... a modern business methodology that addresses the needs of organizations, merchants, and consumers to cut costs while improving the quality of goods and services and increasing the speed of service delivery. The term also applies to the use of computer networks to search and retrieve information in support of human and corporate decision making. " (Kalakota and Whinston)

  4. Industry View of EC (I) • The industry focus tends to be narrower, viewing EC as buying and selling goods over the Net. • "…all the marketing and selling and various other business-related activities that take place over a network. " (Communications Week Interactive) • "…all the activities you'd conduct online to interest a customer in your products before the sale, as well as fulfillment and customer support after the sale. " (Internet Computing)

  5. Industry View of EC (II) • "...business model for prospecting customers, order management, and order fulfillment. " (General Electric) • "…commercial transactions occurring over open networks. "(OECD) • "...to mould the vast network of small businesses, government agencies, large corporations, and independent contractors into a single community with the ability to communicate with one another seamlessly across any computer platform. " (Electronic Commerce Resource Centre, ECRC)

  6. Industry View of EC (III) • "...commerce transacted using automated processing procedures integrated with automated procedures for the interchange of information. "(NIST Computer Systems Laboratory) • "…general term for the conduct of business with the assistance of telecommunications. "(Roger Clarke, consultant)

  7. Industry View of EC (IV) • " Doing business online. It includes purchasing products via online services and the Internet as well as electronic data interchange (EDI), in which one company's computer queries and transmits purchase orders to another company's computer. See microcommerce. " (Computer Desktop Encyclopedia)

  8. A Better EC Definition?By Donna Huffman and Tom NovakUniversity of Vanderbilt • What are we looking for in a definition? • Something that guides us toward consideration of the strategic importance of electronic commerce technologies to the business. • The best definitions view EC as a strategy to support the total delivery of products and services to the customer, rather than just another set of tools and technologies.

  9. What is EC? • ...the strategic deployment of computer-mediated business tools and information technologies to satisfy business objectives. • As such, electronic commerce offers fundamentally new ways of doing business, rather than mere extensions of existing business practices.

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