250 likes | 400 Views
Royal Automobile Club of Jordan - Training Beyond Compliance -. Amman, May 8 2012. Huda Qasim G.M / RACJ. Summary. Road safety state of play Safety as a key RACJ objective Training beyond compliance Highlights of the RACJ training centre activities. Leading causes of death worldwide.
E N D
Royal Automobile Club of Jordan - Training Beyond Compliance - Amman, May 8 2012 Huda QasimG.M / RACJ
Summary • Road safety state of play • Safety as a key RACJ objective • Training beyond compliance • Highlights of the RACJ training centre activities
Road fatalities Source: WHO Global Status Report on Road Safety, 2009
Situation in Jordan • Vehicles: 841’933 • Trucks 18% • Buses 2% • Speed limit (urbanroads): 50-80 km/h • Seat beltlaw: Yes • Seat beltwearing rate (driver): 65% Source: WHO Global Status Report on Road Safety, 2009
Main cause of accidents Investigation of 624 accidents showed the main cause of accidents is human error However, out of the 85.2% linked to human error, 75% were caused by other road users! Source: EU, IRU
US study results Driver Error = 88% !
Driver factors associatedwith risk Personality & Risk Attitudes Aggressive/angry Impatient/impulsive Inattentive Inexperienced (new driver) Unhappy with job/company Young (< 25) Sleep disorder; e.g., sleep apnea Unhappy marriage/family Debt/financial problems Medical condition; e.g., heart
Beyond compliance • Jordan has not signed the ADR agreement, yet training is taking place at the RACJ • Transport legislation in Jordan does not require professional training courses, such as CPC Manager, CPC Driver, or ADR, yet training is taking place at the RACJ • Working together for a better future!
Roles of the carrier safety manager • Driver selection • Training • Evaluation • Behavioural management • Rewards • Discipline & remediation • Vehicle technologies & maintenance • Risk avoidance, e.g. dispatching & routing
Road safety: a key objective for RACJ • Focused actions to improve road safety • Necessity to have skilled drivers on the road to decrease fatalities • Necessity to develop appropriate knowledge, skills and to alter attitudes
Key training objectives Short, J. et al. : The Role of Safety Culture in Preventing CMV Crashes Reduce crashes & injuries Set high industry safety standard Decrease insurance costs Avoid costly lawsuits Avoid enforcement penalties Attract & retain drivers Attract & retain customers
Business benefits of safety • Reduced costs • Improved productivity • Enhanced quality • Improved employee relations • Improved employee morale • Improved employee retention • Off-the-job safety awareness • Better organisational image • Organisational pride
RACJ drivertraining center Insert Driver Training centerpics • A team of 20 staff dedicated to professional driver training: • (1) Manager • (11) Trainer • (2) Mechanics • (2) Receptionists • (1) Accountant • (2) Housekeepers • (1) Security guard
RACJ / DTC in figures Total training courses in 2011 (837 students): 163 School bus drivers training 42 Train the Trainer 82 Advanced driver training 148 Drivers level test 54 Drivers with special need 129 Scooter driving training 168 Motorcycle driving training CPC Manager courses RACJ also works with the Ministry of Transport and government authorities to improve legislation
RACJ - IRU Academy Accreditation Alexandria, October 2010 Alexandria – IRU-LAS-AULT International conference – Oct. 2010
CPC Manager in Jordan - courses in 2011 CPC Manager Pilot Training : 20 CPC Manager 1 : 17 participants (Jordan) CPC Manager 2 : 17 participants (Jordan, Iraq) CPC Manager 3 : 17 participants (Jordan, Iraq, Saudi Arabia) CPC Manager 4 : 20 participants (Jordan, Iraq)
CPC Managerin Jordan Recognition
Conclusions • Safety and competence shall not be a only a question of compliance • Road safety must not be compromised to cut costs • Efficient solutions that focus on the human factor exist and have measurable impact both on road safety, businesses and ultimately societies • Smart businesses will be equipped to compete both at national and international levels