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Natick Public Schools Technology Presentation February 6, 2006. Dennis Roche, CISA Director of Technology. My Background. Financial Services Healthcare Travel Power Generation Certified Information System Auditor (CISA). Technology Department Mission.
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Natick Public SchoolsTechnology PresentationFebruary 6, 2006 Dennis Roche, CISA Director of Technology
My Background • Financial Services • Healthcare • Travel • Power Generation • Certified Information System Auditor (CISA)
Technology Department Mission • Establish and maintain a reliable and secure technology infrastructure. • Provide technical support and on-going training to all faculty and staff. • Manage third party technology vendors and service providers. • Collaborate with faculty, staff and administrators on new technologies.
Impact of Technology • Administrative Functions • Classroom Technologies • Assistive Technologies
Technology Vision • Implement best of breed solutions from K-12, higher education and the business world. • Create an open environment that embraces multiple platforms and multiple clients. • Allow use of personal computing devices and in safe and secure fashion.
Technology Challenges • Expectations • Up to date • Reliable & secure • Easy to use • It simply works - a tool to get things done. • Moving Target • Constant change • IP based networks and services • Convergence of video, voice and data • Wired and Wireless solutions • Doing nothing means falling further behind
The Reality Today is… • Struggle to provide basic services • Communication is a challenge • Network is not secure • Not all critical data is being backed up • Files are not being shared on servers • Not all devices can communicate • Major outages are common due to aging equipment, poor design and implementation • No documentation or written plans
The Good News! • We realize we have a problem. • Everything is fixable.
Technology Audit • Discovery & Assessment • Recommendations • Action already taken • Develop our Plan
Technology Audit Summary • Need to assess and develop technical skills of the Technology Department. • Great technologies in place but poorly managed and implemented. • Technology is a tool to achieve an end and we should be selecting tools based on need and not personal preference. • No documentation or written plans
Technology Plan • Staffing • Infrastructure • Applications • Professional Development
Technology Staffing Recommendations • Creation of new positions • Help Desk Manager • Web Master • Additional Staffing Actions • Create new Help Desk positions. • Upgrade secretary position to 12 months. • Transfer SIS support team from Town.
Technology Infrastructure • Secure the Network • Fix Network Communications • File Storage and Backup • Rebuild Servers • Cabling & Switches
Technology Applications • Administrative • Website • Email Server • Student Information System • Data Warehousing Solutions • Document Management • Classroom Technologies • Computers • Interactive White Boards • Assistive Technologies
Professional Development • Offer classroom based training throughout the year. • During and after school • School breaks and over the summer • Investigate on-line documentation and self study materials.
Summary • Build an effective Technology Team • Commitment to Annual Funding • Focus on Professional Development