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Knowledge Management in the DoD

Knowledge Management in the DoD. Many Approaches to a Common Imperative. Presenters. David Hoopengardner DFAS Knowledge Manager. JoAnn Hague OD & Knowledge Management, AFMC. Knowledge & Knowledge Management Definitions. What Do We Mean by “KM”?. Knowledge Definitions.

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Knowledge Management in the DoD

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  1. Knowledge Management in the DoD Many Approaches to a Common Imperative

  2. Presenters David Hoopengardner DFAS Knowledge Manager JoAnn Hague OD & Knowledge Management, AFMC

  3. Knowledge & Knowledge Management Definitions What Do We Mean by “KM”?

  4. Knowledge Definitions What is Knowledge? Information from multiple domains that has been synthesized, through inference or deduction, into meaning or understanding that was not previously known. • Air Force Policy Directive 33-3 Knowledge (’nä-lij), n. The fact or condition of knowing something with familiarity gained through experience or association. - Merriam-Webster Online Dictionary

  5. Knowledge Management Definition What is Knowledge Management (KM)? The capturing, organizing, and storing of knowledge and experiences of individual workers and groups within an organization and making this information available to others in the organization. - Air Force Policy Directive 33-3 Knowledge Management (KM) KM comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge. - Wikipedia

  6. The Status of KM in the DoD Where Are We Now?

  7. KM Imperative: NOW! Information is power. That’s absolutely the case on the battlefield today. And, to stay ahead of our adversaries, we have had to get better at sharing and coordinating knowledge – in order to use it effectively … Vice Chief of Staff – Army, General Peter W. Chiarelli KM Conference, Washington D.C. – April 28, 2009

  8. KM Imperative: NOW! (Continued) The reality is that most game-changing decisions are now made by the individual on the ground. And many of these decisions are required in a matter of minutes or hours – not weeks or months as was the case in past wars. Vice Chief of Staff – Army, General Peter W. Chiarelli KM Conference, Washington D.C. – April 28, 2009

  9. Presidential Mandate http://www.WhiteHouse.gov

  10. Mashable Announces Social Media Policy http://mashable.com/2010/02/26/military-social-media/

  11. DoD Memo: Responsible & Effective Use of Internet-Based Capabilities

  12. DoD Open Government Plan, April 2010 http://open.dodlive.mil/files/2010/04/DoD-Open-Gov-Plan-v1.0-2010-04-07.pdf

  13. Gen. Stanley McChrystal http://www.cbsnews.com/stories/2009/09/24/60minutes/main5335445.shtml?tag=contentMain;contentBody On the importance of sharing information: I'm less worried about leaks than I am about the people who don't know what we're trying to do … you know … ignorance. So, I think it's a trade-off, and I think I come down on this side (sharing) every time … General Stanley McChrystal • Commander, International Security Assistance Force & Commander, U.S. Forces Afghanistan • September 2009 – 60 Minutes interview with David Martin

  14. Welcome to the World of Non-collaborative Collaboration How Can We Be Both Open & Secure?

  15. The DISA Dilemma “It took seven months to ramp up for the war in Iraq. Today, we haven't got seven days often to prepare for whatever engagement. We don't know what it's going to be — disaster relief, humanitarian relief in the Swat Valley. Is it Somali pirates?” John Garing • DISA Director for Strategic Planning & Information [Retired May 2010] Quoted in DefenseSystems: http://www.defensesystems.com/Articles/2009/09/02/DISAs-rebalancing-act.aspx

  16. DISA Solution: Global information Grid (GIG) http://www.disa.mil/news/pressresources/factsheets/go.html

  17. DISA Solution: Global information Grid (GIG) http://www.disa.mil/news/pressresources/factsheets/go.html

  18. DISA Solution: Global Decision Superiority GIG OPERATIONS (GO) … supports the Joint Task Force – Global Network Operations in its mission to provide secure, interoperable, and reliable operation of the Global Information Grid to assure Global Decision Superiority.

  19. DISA: Net-Centric Enterprise Services http://www.disa.mil/nces/

  20. DISA: Net-Centric Enterprise Services http://www.disa.mil/nces/ Net-Centric Enterprise Services (NCES) enables information sharing by connecting people and systems that have information with those who need information.

  21. A Service in the Moment of Need … Do You Use DCO? … DC Who?

  22. DISA: Defense Connect Online (DCO) https://www.dco.dod.mil/

  23. No Common Framework for KM … Each DoD Service or Agency Finds Its Own KM Pathway

  24. Enterprise Knowledge Management https://ekm.nmci.navy.mil/ekm3/default.aspx

  25. Navy Knowledge Online (NKO) https://wwwa.nko.navy.mil/portal/home/

  26. Army / Defense Knowledge Online https://www.us.army.mil/

  27. Army Knowledge Online (AKO) https://www.us.army.mil/

  28. AKO: CompanyCommand http://companycommand.army.mil/

  29. Joint Knowledge Online http://jko.cmil.org

  30. MarineNet https://www.marinenet.usmc.mil/MarineNet/

  31. MarineNet https://www.marinenet.usmc.mil/MarineNet/

  32. Air Force Portal (Workspaces) https://www.my.af.mil

  33. AFKN: FM Knowledge Management https://afkm.wpafb.af.mil/fmkm or https://www.my.af.mil/afknprod/fmkm

  34. AFKN: FM Combat Comptroller https://afkm.wpafb.af.mil/cc or https://www.my.af.mil/afknprod/cc

  35. The Platform of Choice… Is Sharepoint The DoD Solution?

  36. Air Force Portal: EIM One Access Point to the World EIM – One Access Point to the World Microsoft Office SharePoint (MOSS)

  37. Web 2.0 … Social Media … & Beyond How Can the DoD Use Web 2.0 Technologies & Remain Secure?

  38. DoD Social Media Sites http://www.defense.gov/RegisteredSites/SocialMediaSites.aspx

  39. The Final Word … In 2010, What is the Status of KM in the DoD?

  40. The Final Word on KM in the DoD(For Now) • A wide spectrum of approaches to KM still exists throughout the DoD. • The quest for common access intensifies … and DISA leads the way.

  41. Network with Us It’s the KM Thing To Do JoAnn Hague joann.hague@wpafb.af.mil joann.hague@triunegroup.com David Hoopengardner david.hoopengardner@dfas.mil

  42. Continue the KM Journey … Additional links & Resources

  43. General Sorenson: Apps for the Army http://socialmedia.defense.gov/

  44. Net Generation Guide to IT Change http://socialmedia.defense.gov/index.php/2010/05/13/netgeneration/

  45. Apps.Gov(CIO VivekKundra) https://apps.gov/cloud/advantage/main/start_page.do

  46. Apps for Democracy http://www.appsfordemocracy.org/

  47. Additional KM Reading The Strategic Corporal: Leadership in the Three-Block War http://www.au.af.mil/au/awc/awcgate/usmc/strategic_corporal.htm 2009 Knowledge Management Conference Briefings http://1105govinfoevents.com/EventDownloads.aspx?Event=KM09 2009 Cloud Computing Summit Briefings http://1105govinfoevents.com/EventDownloads.aspx?Event=CLC09 Army Knowledge Management Principles http://1105govinfoevents.com/KM/Conference/Neilson_AKM_Principles_25_JUN_2008[1].pdf New Media and the Air Force http://www.af.mil/shared/media/document/AFD-090406-036.pdf White House: Technology http://www.whitehouse.gov/issues/technology/ Secretary of Defense Robert Gates’ Speech at the Army War College – 16 Apr 2009 http://www.defenselink.mil/transcripts/transcript.aspx?transcriptid=4404

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