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Knowledge Management Practices in the Philippines. Victor L. Magdaraog President Knowledge Management Association of the Philippines (KMAP). “ We cannot find our way without the light of knowledge”. -Crisostomo Ibarra Main Character Noli Me Tangere Dr. Jose P. Rizal.
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Knowledge ManagementPractices in the Philippines Victor L. Magdaraog President Knowledge Management Association of the Philippines (KMAP)
“We cannot find our way without the light of knowledge” -Crisostomo Ibarra Main Character Noli Me Tangere Dr. Jose P. Rizal
Land of the Knowledge Workers • Overseas Filipino Workers • Overseas Knowledge Workers • IT Professionals • Medical Doctors, Nurses and other healthcare workers • Architects and Engineers • Teachers • Managerial and Executives
KM and Philippine Culture • Bigay-Alam - communication • Bayanihan - collaboration • Barkada - workgroups • Innovation and Creativity • Ability to Learn
KM Practices • Government and NGOs • CD SEA • Rice Knowledge Bank • National Economic Development Authority • Knowledge Management Association of the Philippines
KM Practices • In Business Organizations • First Philippine Holdings Corporation • Unilab Laboratories • Splash Corporation • Jollibee Food Corporation • Fairchild Cebu • I-Bank • At the Individual Level • “Knowledge Catchers”
The growth of BPO • MYSYS – Support Center • Proctor and Gamble – Shared Services • TrendMicro – Development Center • Daksh - Development Center • Chevron/Texaco – Shared Services • AIG/BPSI – Support Center • Other Call Centers – Knowledge workers
Knowledge Management is realized in the quality of the Filipino knowledge worker !
www.sunstar.com.ph Thursday, October 28, 2004 Fairchild puts premium on R&D