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Officership: Building Successful Professional Partnerships. JOAG August 2011. RADM Scott Giberson Chief Professional Officer, Pharmacy. Objectives. Define what it means to be a PHS Commissioned Corps Officer Discuss the value of building partnerships Enumerate skill sets needed
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Officership: Building Successful Professional Partnerships JOAG August 2011 RADM Scott Giberson Chief Professional Officer, Pharmacy
Objectives • Define what it means to be a PHS Commissioned Corps Officer • Discuss the value of building partnerships • Enumerate skill sets needed • Discuss application of skills • Roundtable discussion
Responsibility and commitment to a mission Honor and sustain tradition Strengthen our “brand” of service Being a Commissioned Officer PHOTO Leadership, Service, Integrity, Excellence
Tangible Intangible Future as a Commissioned Corps Officer Think about need Thematic response / service (5 focus areas of the Department) Self-assessment Value PHOTO Leadership, Service, Integrity, Excellence
Building Successful Professional Partnerships An essential element in demonstrating value…
The Value of Partnerships There are many variables involved in a successful partnership or relationship, but the key to having sustainable success involves a heavy dose of sincerity.
Have you ever encountered this ‘hidden’ message that affects a partnership:
The Value of Partnerships • Improved performance • Decreased anxiety • Enhanced reward • Success in your career • Better recognize opportunity for change • Mobilize resources • Seek support from diverse perspectives • Build trust • Learning experience • Stronger, more sustainable value • End result benefits both
The Skill Set(s) • Attitude • Knowledge • Performance • Integrity • Behavior • Diplomacy • Collaboration • Communication • Adaptability
Diplomacy • Definition(s) • Essential element rarely taught • Advocacy or Diplomacy (…and consider the setting) • “Rationalization interferes with interpersonal effectiveness, with our ability to get cooperation” – Charles Dwyer • Diplomacy is an art
Collaboration • Building bridges • Find their comfort zone • Benefits: • Improved communication/transparency • Competence demonstrated • Common barriers overcome • More than one right answer • Diplomacy builds the foundation, collaboration sustains it
Communication • A Cyclical Process! • Listen • Empathize • Acknowledge • Communication in today’s ‘new media’ world • Follow-up and Follow-through
Application(s) • Employers (Agencies, Department, Supervisors) • Health System (patients, health professionals) • Commissioned Corps (officers and as a Corps) • Government • Life
Discussion • Test your abilities • Experience / Self- Awareness? • The miracle pill?
Discussion • When building partnerships, please AVOID the following: • Condescending remarks • Presumptuous attitude • Arrogance • Insensitivity • Ignorance • Entitlement
Questions and Answers RADM Scott Giberson