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A Day in the Life of an ADAP Coordinator

A Day in the Life of an ADAP Coordinator. Chris Hanson, Michigan ADAP/MDP Coordinator. ADAP Turnover. What People Think I Am. Pharmacist Physician Nurse Case Manager Counselor Human Resource Department Therapist Social Security, CMS, Blue Cross, Humana, AARP,Silverscript Rx PBM

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A Day in the Life of an ADAP Coordinator

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  1. A Day in the Life of an ADAP Coordinator Chris Hanson, Michigan ADAP/MDP Coordinator

  2. ADAP Turnover

  3. What People Think I Am • Pharmacist • Physician • Nurse • Case Manager • Counselor • Human Resource Department • Therapist • Social Security, CMS, Blue Cross, Humana, AARP,Silverscript Rx • PBM • The list goes on……..

  4. What I Am Not… • Pharmacist • Physician • Nurse • Case Manager • Counselor • Human Resource Department • Therapist • Social Security, CMS, Blue Cross, Humana, AARP,Silverscript Rx • PBM • The list goes on……..

  5. What you Are……. An Access Specialist and Helpdesk to all!!!

  6. …..grant me the serenity to accept the things I cannot change, courage to change the things I can change, and wisdom to know the difference. Reinhold Niebuhr (1892-1971)

  7. Things to consider….. • Nobody wants to be on ADAP...Medicaid, Medicare • ADAP is a Band-Aid • What expectations did you have vs. What are your expectations now? • What’s in it for you? • Your needs vs. the needs of the program/members

  8. ADAP – The 12 Step Approach “ACCESS”

  9. 12 Steps • Honesty • Faith • Surrender • Soul Searching • Integrity • Acceptance • Humility • Willingness • Forgiveness • Maintenance • Making Contact • Service

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