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Presentation Skills. General Dental Council Sandra Bull. Objectives. Defining your current skills level – delegates deliver elements of an existing GDC presentation to the group.
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Presentation Skills General Dental Council Sandra Bull
Objectives • Defining your current skills level – delegates deliver elements of an existing GDC presentation to the group. • Taking regulatory content, reconfirming the objective of the presentation and strengthening your message by making it your own. • The role for preparation – researching your target group. • Supporting your message for maximum impact. • Setting the scene – your credibility zone. • Effective openings and closes – inform, engage and motivate to act. • Techniques to improve the impact of your presentations – using ideas, storytelling, use of visuals and more. • Building effective visual aids – avoiding death by PowerPoint. • Identifying your links and pause points – presenting fluently.
Objectives • Developing your ‘natural self’ – how to loosen up your style and feel at ease. • Choice of language – communicating your message with passion and connecting with your audience. • The role for body language – adding energy to the presentation. • Voice – how tone, timing and volume can affect your credibility and impact. • Calling for action, closing the presentation. • Communicating with confidence – controlling nerves, channelling adrenalin. • Dealing with challenging audience members and answering their questions. • Revisiting your initial presentation – delivery of a reworked version.
What would be useful to know? • Job titles • Experience • Organisational culture • Expectations • Objectives • Agendas • Personalities • Communication preferences • Turn ons and turn offs
Clarity of message Review all required content Reconfirm your primary points, further develop each point Combine and condense Ensure order that flows Build the ‘I’ factor to support each point and make it memorable
The ‘I’ factor Research, insight, opinion Facts, figures, evidence Stories, analogies, metaphors Opinion, thought, quotes
The importance of a framework • Strong framework helps you to memorise the message • Consider telling a story, sharing a journey, building a verbal picture • Build to your central message, then build again • Only include what is relevant and interesting • Consider the suitability of any references you may make
Simple framework Opening – the “ta dah” Body – your primary message Close – think this, do this
The role for slides • Don’t use slides as a crutch • Don’t overwhelm with text and figs • Never use full sentences • Demonstrate the point you are making with a strong visual • Consider the role for symbolism • See your slide as a back drop, illustrating what you are saying
Shaping language Business language – neutral, abstract, distant Enriched language – appealing to senses, active
Adding flavour Sprinkle rhetorical questions Pause to underline and accentuate Build suspense Use humour Consider variety of visual aids / props
Getting started Introduce yourself and try to relax! Outline the objective of the presentation Outline your route identifying your key messages Tell them what you’re going to tell them
The “Ta Dah” Opening A quote A question A fact A challenging statement A relevant story A stimulating visual
The summary Don’t come to a screeching full stop, or tail off Build up slowly to your final point Restate your intended objective and key points Tell them what you’ve told them Tell them what to do and think Invite feedback and questions
Your physical delivery Use your regular everyday conversational voice Always use your own words Avoid complicated sentence structure Avoid wild variations in your intonational pitch pattern
Voice projection – common problems • Lack of projection • Fading out • Mumbling • Throat clearing • Monotonous • Rabbit, rabbit, rabbit • Appendages
Voice specifics Speed Tone Pace Pauses Breathing
Silent messages… 55% of communication comes from body language 38% comes from the tone of voice and only 7% from the verbal message Albert Mehrabian
Body Language ‘It was how you looked when you said it, not what you actually said.’ Studies reveal that we judge people within 5 seconds of meeting them, and that only 7% of the first impression we make is a result of what we say. The other 93% is made up of body language and posture (55%) and vocal aspects like tone and clarity (38%). It takes around 20 additional meetings with a person to change the first impression of them.
Handling challenging audiences Disengagement Disruptive behaviour Tangents Combative conversation Interruptions
Final advice? Rehearse Rehearse Rehearse
Objectives • Defining your current skills level – delegates deliver elements of an existing GDC presentation to the group. • Taking regulatory content, reconfirming the objective of the presentation and strengthening your message by making it your own. • The role for preparation – researching your target group. • Supporting your message for maximum impact. • Setting the scene – your credibility zone. • Effective openings and closes – inform, engage and motivate to act. • Techniques to improve the impact of your presentations – using ideas, storytelling, use of visuals and more. • Building effective visual aids – avoiding death by PowerPoint. • Identifying your links and pause points – presenting fluently.
Objectives • Developing your ‘natural self’ – how to loosen up your style and feel at ease. • Choice of language – communicating your message with passion and connecting with your audience. • The role for body language – adding energy to the presentation. • Voice – how tone, timing and volume can affect your credibility and impact. • Calling for action, closing the presentation. • Communicating with confidence – controlling nerves, channelling adrenalin. • Dealing with challenging audience members and answering their questions. • Revisiting your initial presentation – delivery of a reworked version.
sandra@360training.co.uk Join our network - http://uk.linkedin.com/in/360trainingliz Join the conversation - @360trainingLtd @AllyDawkins