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Staffing in H u man Resources

Staffing in H u man Resources. Brianna Bower, Cody Bowen, Jordan Aunet, Megan Brinkos, & Iqra Baig . Nittany Lion Medical Center Acquisition. Acquisition: an act of purchase of one company by another

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Staffing in H u man Resources

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  1. Staffing in Human Resources Brianna Bower, Cody Bowen, Jordan Aunet, Megan Brinkos, & Iqra Baig

  2. Nittany Lion Medical Center Acquisition • Acquisition: an act of purchase of one company by another • Goal: Address the need for more specialty physicians and services provided within the health system

  3. Demographics Total Population- 42,034 Median Age--21.5 Asian Ethnicity- 10.9% Hispanic Ethnicity- 3.9% Black Ethnicity- 3.9% White Ethnicity- 79.4%

  4. Role of Human Resources • Facilitate the merger by supporting specific departments • Areas of concentration include: • Staffing Ratios • Layoffs/Hires • Job Descriptions • Workplace Culture • Training and Development • Benefits

  5. Staffing Ratios Recommended by MGMA Medical Group Management Association. (2004). Physician compensation and production survey. Heggie Enterprises.

  6. Suggested Staff and Staffing Ratios for the Practice • Physicians: 16 (1:1) • Housekeeping: 4 (1:4) • Administrators: 1 (1:16) • Medical Receptionists: 16 (1:1) • Medical Secretaries/Transcriptionists: 8 (1:2) • Medical Records: 12 (3:4) • RN’s: 8 (1:2) • LPN’s: 24 (3:2) • MA’s: 12 (3:4)

  7. Comparing with MGMA’s Recommendations

  8. Reasons for Some of the Differences- • Not a very large practice, so 1 administrator should be sufficient • Will need more medical records employees to assure the successful implementation of Cerner • Desire more LPN’s than RN’s because they cost less and can provide the basic bedside care needed • There are 3 LPN’s for every 1 RN, but the RN’s should be expected to be leaders and direct LPN’s when necessary

  9. Temporary Workers • Utilize Part time workers • Especially for weekend/floater shifts • Core vs Variable Staff • Temporary staff used to supplement full time staff

  10. Job Descriptions • Sample Job template

  11. Salaries Medical Group Management Association. (2004). Physician compensation and production survey. Heggie Enterprises.

  12. Layoffs/Hires • Small acquisitions=minimal job eliminations • Front line workers • Outsourcing / meeting synergies

  13. Are Employee Layoffs Necessary? • After considering the demographics and needs of the surrounding area, it is suggested that none of the employees should be terminated • Actually need to add more employees (nurses, medical records) to provide the supporting staff needed by each physician • It is very important for HR leaders to assure employees that they have job security after an acquisition is made

  14. Workplace Culture • Workplace culture encompasses the values and beliefs in which employees follow that bring meaning to a position as well as drive rules and behaviors in the workplace. • Potential Acquisition Problems: • Value alignment • Backlash of new/existing employees

  15. Onboard Training • Orientation Training Required by the Occupational Safety and Health Administration • Make new employees feel welcome • Provide background information on Nittany Lion Medical Center and specific job information • Integration of new employees into the workforce • Costs associated with training

  16. Mentorship Program • Oversee Mentorship Program • Assign new staff to existing staff member in similar department • Benefits • Guidance for acquired employees • Benefit both existing and acquired employees

  17. EMR Training • Training provided by Cerner • 2-3 hours a day per provider • Replaces rounds/paperwork • 3 physicians a day • 3-4 weeks of training

  18. Benefits • Vacation and Holiday • Time off with Pay • Insurance Coverage

  19. Benefits Continued • Pension Plans • Flex Time

  20. Job Security • Communication • Honesty

  21. Severance Packages • A severance package is pay/benefits an employee leaves the organization. • Sample severance package may include . . .

  22. WORKS CITED • Centre-County Pennsylvania. (2012) Centre County Demographics. Retrieved from http://www.city-data.com/county/Centre_County-PA.html. • Meister, J. (2013). Lessons For Human Resource Departments. Retrieved from http://www.forbes.com/sites/jeannemeister/2013/07/10/lessons-for-human-resource-departments-from-huffington-post. • Smithsonian Astrophysical Observatory (2013). Human Resource Functions. Retrieved from http://www.cfa.harvard.edu/hr/functions.html. • The Times 100. (2013). How roles and functions contribute to competitive advantage. Retrieved from http://businesscasestudies.co.uk/tarmac/how-roles-and-functions-contribute-to-competitive-advantage/the-human-resources-function.html#axzz2l7jNsX1z. • Flynn, W.J., Mathis, R.L., & Jackson, J.H. (2007). Healthcare human resource management  (2nd ed). Mason, OH:Thomson South-Western • Benefits." Of Working for Valley General Hospital. Valley General Hospital, 2013. Web. 19 Nov. 2013. • "Merger & Acquisition (M&A) Services." Deloitte. N.p., n.d. Web. 19 Nov. 2013.

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