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8 PILLARS FOR EXPONENTIAL BUSINESS GROWTH. A PRACTICAL GUIDE TO BUILD YOUR BOOKKEEPING BUSINESS OR ACCOUNTING FIRM. What are the 8 Pillars?. Pillar 1: Operational Efficiency. Digitization of data Real life example Project management Workflow automation System documentation tools
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8 PILLARS FOR EXPONENTIAL BUSINESS GROWTH A PRACTICAL GUIDE TO BUILD YOUR BOOKKEEPING BUSINESS OR ACCOUNTING FIRM
Pillar 1: Operational Efficiency • Digitization of data • Real life example • Project management • Workflow automation • System documentation tools • How do we document systems? • Staffing alternatives
Digitization of Data Tursa Group - www.tursagroup.com 1. Digitize your data 2. Documentation of systems and processes 3. Implement cloud-based services 4. Outsource tasks to improve efficiency and flexibility 5. Embrace telecommuting as a strategic initiative
Digitize Your Data • Go paperless • Use electronic versions of documents • Consider fax to email services • Use a good scanner • Smart phones can be used • Shoeboxed.com
Documentation of Systems and Processes • Create short videos for each system or process • BBFlashBack screen recording software • Share videos with staff • Leverage documentation
Implement Cloud-Based Services • Create an implementation plan • Migrate your company to cloud-based solutions • Eliminate internal Information Technology infrastructure • Reduce IT costs
Outsource Tasks to Improve Efficiency and Flexibility • Use external consultants rather than hiring directly • Segregate tasks that can be performed externally • Scalable • Integrate outsourced staff with your office staff • Use staff to perform highest value services
Embrace Telecommuting as a Strategic Initiative • Ability to work from anywhere • Reduce office costs • Implement a good communication system • Leverage online tools for collaboration
Real Life Example • Geeks On The Way • Seventy five staff • Thirty one locations • Thirty nine thousand unique customers • Eliminated paper
Project Management • Project conception and initiation • Project definition and planning • Project launch or execution • Project performance and control • Project close
Project Management Tools • ProWorkflow • Zoho CRM • Asana
Workflow Automation • What are your steps for handling and processing client records? • What is your process for internal quality control on completed work? • What is the client deliverable? • Is there a process in place to ensure that all completed work is properly billed? • Do you have standard credit and collection policies? • How is incomplete work tracked? • How are client and internal deadlines tracked and/or monitored?
System Documentation Tools • ProWorkflow • Xmind • BBFlashback • Client Track
How Do We Document Systems? • Document how you currently do things • Identify areas of weakness or inefficiency • Determine and implement best practices
Staffing Alternatives • Traditional model – high overhead • Telecommuting model – lower overhead • Outsourcing model – still lower overhead • Virtual model – nominal overhead • Hybrid model – take the best of each
Leveraging Cloud Solutions for Operational Efficiency • Reduce overhead • Manage workflow • Internal training • Communication • Documentation • Scheduling
Action Steps • Commit to making a change in how you run your business. • Read “Quantum of Paperless” by Roman Kepczyk as a guide to going paperless. • Assess your business and its workflow to identify areas for improvement. Tackle the easy areas first to build momentum
Conclusion • Build systems and processes to enhance efficiency • Paperless office decreases costs and improves efficiency
Contact Us inquiry@dreampractice.ca www.dreampractice.ca/webinars
Presented by Jeff Borschowa Growth Strategist Business Evolution Consulting Inc. jeff@dreampractice.ca