1 / 5

Mark Baranov - How to Avoid Repetitive Questions and Save Time/Money

You know what your company does, who the staff members are and where you are going, but do your clients?<br><br>Do you find yourself answering the same question over and over? As well as looking at your online content, which probably isn't clear enough, you should look for a global solution and put your band-aids away.

markbaranov
Download Presentation

Mark Baranov - How to Avoid Repetitive Questions and Save Time/Money

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Mark Baranov - How to Avoid Repetitive Questions and Save time/Money

  2. Mark Baranov - How to Avoid Repetitive Questions and Save time/Money You know what your company does, who the staff members are and where you are going, but do your clients? Do you find yourself answering the same question over and over? As well as looking at your online content, which probably isn't clear enough, you should look for a global solution and put your band-aids away.

  3. Mark Baranov - How to Avoid Repetitive Questions and Save time/Money Create a business FAQ and monitor and update it periodically. You will find it encourages business development and archives best practice mentality. Then make sure to share that with the rest of your receptionist team at OfficeEarth. Adding and expanding your company FAQ, means providing valuable information to receptionists, to answer your callers enquiries, resulting in a better experience for the caller.

  4. Mark Baranov - How to Avoid Repetitive Questions and Save time/Money Empower the receptionists and makes them a credible extension of your team, instead of message takers who know nothing about your business and what you do. Save time and money by not having to return calls to callers, who could have their enquiries satisfied by the receptionists. Notification provided with email and portal message about every call, so you're in control.

  5. Mark Baranov - How to Avoid Repetitive Questions and Save time/Money Learn More: https://twitter.com/MarkBaranov https://www.linkedin.com/pub/dir/Mark/Baranov https://www.crunchbase.com/person/mark-baranov https://www.wattpad.com/story/122514153-mark-baranov-dreaming https://www.youtube.com/playlist?list=PLipFXxk4S0pFgJ2bqFMyOEJ3AqpbOk8VZ https://www.dailymotion.com/markbaranov

More Related