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U.S. Load Port: Cargo Handling . Discussion of a proposed communication protocol Anthony Fisher US AID Office of Acquisition and Assistance Transportation Division 202-567-4546 afisher@usaid.gov.
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U.S. Load Port: Cargo Handling Discussion of a proposed communication protocol Anthony Fisher USAID Office of Acquisition and Assistance Transportation Division 202-567-4546 afisher@usaid.gov
To gather industry input on the creation of a communications protocol for use by parties involved in loading operations Objective
Intent • To transport only commodities of sound quality and condition • To avoid unnecessary delays to the cargo and vessel • To prevent over/under reaction ...by means of effective communication
Effective Communication • Contact the correct parties • Accurately define the problem • Clearly articulate the size and scope of the problem • Provide updates on corrective measures
Challenges • Disconnect between information available on-site and that which is accessible by stakeholders • Confusion over responsibilities • Uncertainty over proper notify parties
FSA FAS Commodity Supplier Rail/Truck Carrier Lines of Communication Warehouse Examiner Shipper’s Outport Agent Stevedores VLO Contractor Terminal FGIS Inspector Carrier’s Broker/Agent Freight Forwarder Carrier PVO/PIO Vessel Load Port Agent Vessel Discharge Port Agent Receiver / Buyer Vessel So where is the confusion?
Questions • Which parties should be included in the protocol? • Should a protocol be required or only a suggested best practice? • Would a required communications protocol be too restrictive or unenforceable? • Should the protocol establish communication channels for the duration of the event or merely an emergency call list? • What information will be required by decision makers? • How to ensure that the size and scope of the problem are properly conveyed and understood? Anthony Fisher 202-567-4645afisher@usaid.gov