Massachusetts Hospital LEAN Network (MHLN)

1. Massachusetts Hospital LEAN Network (MHLN) MISSION STATEMENT founded 2009 • To network with all Massachusetts hospitals' LEAN Performance Improvement (PI) practitioners involved in PI methodologies (Lean, Six Sigma, etc) to: • Have fun -- This is the primary objective.. Let's face it, the type of people that choose Performance Improvement are usually very interesting ! • Network (Promote learning and sharing) - within the Massachusetts healthcare quality improvement field…among both practitioners and those interested in the industry. Find other people who do what we do, to get ideas, to share, to see how others approach similar challenges. • Currently have 300+ members across 40+ Massachusetts hospitals and other healthcare facilities • 3) Exists for You -- This group exists purely to promote Lean PI Networking in Massachusetts hospitals. This is NOT the organizers' group; this is your group. We would not exist if it was not for you. Thus, anyone may provide ideas, comments, and/or offer help to improve how this network can better serve you.

2. MHLN Structure 300+ Members 40+ hospitals/related health care org’s across Massachusetts Leadership Team Doug Alden, Jonathan Baum, Jeff Durney, Tom Gormley, Bruce Hamilton and Jose Paredes Founders Douglas Alden Jonathan Baum Andy Wurtzel (sabbatical)

3. Past Topics/Presenters: MA Hospital Lean Network The Role of Executive Management in Improvement and Lean Transformation (Brockton Hospital Signature Healthcare) (May, 2016) Kim Hollon, CEO, Brockton Hospital Applying Lean Six Sigma Principles to Improve Patient Access (March 7, 2016) Howard Brightman, Director, Enterprise Project Management Office Kevin Pawl, Director, Patient Access Eric Nathanson, Director, Internal Contracting Sustainable Quality Improvement(November 17, 2015) Tom Gormley, South Shore Hospital, Senior Lean Advisor Summer Gemba Walk Series Reducing medication errors at South Shore Hospital (August 18th, 2015) Mass General Hospital’s Center for Comparative Medicine (August 5th, 2015) Shingo & Baldrige: Strategies for Operational Excellence (June 9, 2015) José Daniel Paredes, UL Associate Director, Continuous Improvement & Marta Nichols, Executive Director of Partners in Performance Excellence Managing to Learn: A3 Thinking in Hospital Strategy and Problem Solving (January 2015) John Shook, CEO of the Lean Enterprise Institute (LEI), and author of Managing to Learn Large-Scale Spread of a Simple Intervention: The Surgical Safety Checklist (October 2014) Bill Berry, MD, MPA, MPH Chief Medical Officer and Director, Safe Surgery Program (Ariadne Labs) and Jeff Durney, MS, Quality Improvement Advisor, Safe Surgery Program (Ariadne Labs)

4. Past Topics/Presenters: MA Hospital Lean Network VA New England Healthcare Network (June 2014) “Getting to All” Improvement Initiative: engaging all staff in improvement work Healthcare Performance Improvement Buffet (February 2014) Building PI Capability, Increasing Patient Access, Improving IP, OP and ED Flow Role of Simulation Testing in Quality Improvement (October 2013) Northeastern University’s Healthcare System Engineering Institute Driving Effective & Sustained Improvement: Change Management (May 2013) Linda Bacelis-Bush and Mary Beth Crowley: GE Healthcare Performance Solutions Kristin Kadera : Brigham and Women’s Hospital Incorporating Lean into Hospital Design & Construction (January 2013) Paul Fallon: Senior Associate, TRO Jung Brannen and Nick Masci: Business Development, Dacon Corporation  Leading Change in Primary Care (October 2012) Stuart Pollack, MD: Medical Director Brigham and Women's Hospital’s Advanced Primary Care Associates Shingo Prize for Operational Excellence (May 2012) Bruce Hamilton, President of Greater Boston Manufacturing Partnership John Coolidge, Chief Operating Officer at iWalk (past Shingo Prize recipient) The Turn-Around Journey at NWH (January 2012) Patrick Jordan, Chief Operating Officer, Newton Wellesley Hospital

5. Past Topics/Presenters: MA Hospital Lean Network Transforming the ED Patient Experience (October 2011) Josh Kosowsky, MD, Clinical Director: Brigham and Women’s Hospital Department of Emergency Medicine Heidi Crim, RN, Nurse Director: BWH Department of Emergency Medicine Effective Process Improvement Strategies (April 2011) Patrick Gannon, Vice President, Quality & Safety Southcoast Hospital Group Janelle Heineke, Chair of Boston University's Department of Operations & Technology Management Creating a Continuous Improvement Culture (February 2011) Bruce Hamilton, President of the Greater Boston Manufacturing Partnership (GBMP) John C. Thomson, GE Healthcare Performance Solutions Director (New England)   Spreading Lean Beyond a Central Group (September 2010) Michael Gustafson, MD Senior VP of Brigham and Women’s Center for Clinical Excellence Barbara Corning-Davis, Director of Operational Improvement at North Shore Medical Center Mark Graban Author of Lean Hospitals (Shingo Prize Award) and Healthcare Kaizen (April 2010)