140 likes | 269 Views
The Perception Process. Perception is the process of selecting cues from the environment, organizing these cues into some coherent pattern, and interpreting the pattern. Stimulation / Selection.
E N D
The Perception Process • Perception is the process of selecting cues from the environment, organizing these cues into some coherent pattern, and interpreting the pattern.
Stimulation / Selection • Selective exposure: We expose ourselves to people and messages that confirm our existing beliefs, values, and attitudes. • Selective attention:We focus on certain cues but ignore others. • Selective perception:We tend to see and hear what we want to believe. • Selective retention:We tend to remember whatever reinforces our thinking and forget what we find objectionable.
ORGANIZING • To make sense of situations we select information from ourenvironment and organize it to form meaningful patterns; • PHYSICAL CONSTRUCTS / SCHEMATA • ROLE CONSTRUCTS • INTERACTION CONSTRUCT • PSYCHOLOGICAL CONSTRUCTS
RIGID CATEGORIES INHIBIT EFFECTIVE COMMUNICATION • It's important to remember that we created the categories in thefirst place and that the differences between the categories are aresult of how we created them.
Generalization versus stereotyping • Generalization is the result of normal learning process. Through our everyday experiences we learn how people behave. • Stereotyping is assuming that the characteristics associated with the group apply to all individuals in the group.
INTERPRETATION • Adding a meaning (explanation) to the selected categories/situations • Of course you need to remember that by selecting and organizing you made some interpretation already.
Factors influencing interpretation • The degree of involvement • The degree of knowledge • Past experiences • Expectations • Assumptions about human behavior • Your mood
Making Attributions • Attributions are our explanations for why others behave as they do or what causes them to behave the way they do.
Errors in Attributions • Self-Serving / Egocentric Bias: a mechanism designed to preserve self-esteem. We take credit for positive / deny responsibility for negative. • Fundamental Attribution Error: Overvalue the influence of internal factors / undervalue external factors. • Premature Closure: we cling to first impressions • Over-attribution: the tendency to single out 1-2 obvious characteristics and attribute everything to them.
Errors in Attributions • Halo effect: Tendency to form an overall positive impression of a person on the basis of one positive characteristic. • Confirmation bias: We seek out and organize our impressions to support an opinion.
Uncertainty Reduction Strategies • PASSIVE STRATEGIES: we take the role of unobtrusive observers and do not participate in the situation. • ACTIVE STRATEGIES: we actively seek information by asking questions about the individual. • INTERACTIVE STRATEGIES: we communicate directly with the person by asking questions etc.
PERCEPTION CHECKING • describe others' behavior; • give your interpretation of the other's thoughts and/or feelings (refraining from evaluating or judging - be objective, try to include other options); • ask the other if our perceptions and interpretations are accurate. Ask for clarification