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Reframing Organizations , 4 th ed. Chapter 5. Organizing Groups and Teams. The Power of Teams. Teams are vital to organizational performance Transplant surgeon Peter Minnich: the team is as important as the surgeon
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Chapter 5 Organizing Groups and Teams
The Power of Teams • Teams are vital to organizational performance • Transplant surgeon Peter Minnich: the team is as important as the surgeon • High-performance commando team: fluid, lateral structure for planning, top-down structure for execution • Top-performing teams need the right blueprint of roles and relationships
Organizing Groups and Teams • Tasks and Linkages in Small Groups • Teamwork and Interdependence • Determinants of Successful Teamwork • Team Structure and Top Performance • Saturn: The Story Behind the Story
Tasks and Linkages in Small Groups • Structural Options • Situational Variables Influencing Structure • What is our goal? • What needs to be done? • Who should do what? • How should we make decisions? • Who is in charge? • How do we coordinate efforts?
Tasks and Linkages in Small Groups (II) • Situational Variables, con’t. • What do individuals care about most? • Time • Quality • Participation • What are special skill and talents of members? • What is the relationship between groups? • How will we determine success?
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle Network • All Channel Network
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle Network • All Channel Network
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle Network • All Channel Network
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle Network • All Channel Network
Tasks and Linkages in Small Groups (III) • Basic Structural Configurations • One Boss • Dual Authority • Simple Hierarchy • Circle Network • All Channel Network
Teamwork and Interdependence • Baseball • Football • Basketball
Determinants of Successful Teamwork • Determining an appropriate structural design • Nature and degree of task interaction • Geographic distribution of members • Where is autonomy needed, given the team’s goals and objectives? • Should structure be conglomerate, mechanistic, or organic? • Task of management: • fill out line-up card • prepare game plan • Influence flow
Team Structure and Top Performance • Six distinguishing characteristics of high-performing teams • Shape purpose in response to a demand or opportunity • Specific, measurable goals • Manageable size • Right mix of expertise • Common commitment • Collectively accountable
Saturn: The Story Behind the Story • Quality, Consumer Satisfaction, Customer Loyalty • Employees granted authority • Assembly done by teams – Wisdom of Teams • Group Accountability
Conclusion • Every group evolves a structure, but not always one that fits task and circumstances • Hierarchy, top-down tend to work for simple, stable tasks • When task or environment is more complex, structure needs to adapt • Sports images provide a metaphor for structural options • Vary the structure in response to change • Few groups have flawless members; the right structure can make optimal use of available resources