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Reframing Organizations , 4 th ed. Chapter 13. Organizational Culture in Action. Organizational Culture in Action. The Eagle Group’s Sources of Success Leading Principles. The Eagle Group’s Sources of Success.
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Chapter 13 Organizational Culture in Action
Organizational Culture in Action • The Eagle Group’s Sources of Success • Leading Principles
The Eagle Group’s Sources of Success • Why do some groups produce extraordinary results while others produce little or nothing? • Play, spirit and culture are at the core of peak performance
Sources of cultural success I • How someone becomes a group member is important • Diversity provides a team’s competitive advantage • Examples, not command, holds a team together • A specialized language fosters cohesion and commitment
Sources of cultural success (II) • Stories carry history and values and reinforce group identity • Humor and play reduce tension and encourage creativity • Ritual and ceremony lift spirits and reinforce values
Sources of cultural success (III) • Informal cultural players make contributions disproportionate to their formal roles • Soul is the secret of success
Conclusion • Symbolic perspectives questions traditional views on team building • Right structure and people are important, but not sufficient • The essence of high performance is spirit • Banishing play, ceremony and myth would destroy teamwork, not create it • Team building at its heart is a spiritual undertaking: peak performance emerges as a team discovers its soul