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Intelligent Performance Management Made Simple Scene and Be Heard Theater Moscone South Exhibition Hall - Booth 313. Matt Wrabley Vice President of Business Development. About eG Innovations. About eG Innovations. Customer Successes. Intelligent Performance Management for Oracle VM.
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Intelligent Performance Management Made SimpleScene and Be Heard Theater MosconeSouth Exhibition Hall - Booth 313 Matt Wrabley Vice President of Business Development
Virtualization Breaks Management Ground Rules Suppose the database server is 50% slower than normal Browse Login Register USER A problem in one tier can affect all the other tiers involved in service delivery WEB SERVER FIREWALL APP SERVER DB SERVER
Streaming Media App Slow Database Queries Disk reads Virtualization Breaks Management Ground Rules Excessive disk reads by the media server slow down Oracle database accesses Virtual infrastructures are hard to manage. Traditional monitoring tools are not designed to handle these dynamic environments.
eG Enterprise Manager eG Enterprise Service Manager Network? Database? Business Service Owner Application? Identify & resolve problems preemptively, before users call! Oracle VM? Profile Server? Storage? The Service Manager is a General Practitioner for your IT infra.
Pinpointing the Root-Cause Diagnosis for Virtual Application Slowness:A Real-World Example of How eG Enterprise Helps
Browse_catalog and Search_catalog web transactions are experiencing slowness Clicking on any of these transactions displays the service topology diagram for this web-based service Virtualization-Aware Root-Cause Diagnosis Response time metrics for the web-based service: e-shop
The dependency arrows and color coding make it clear that a problem with the Microsoft SQL server is impacting the java application and web server. Virtualization-Aware Root-Cause Diagnosis • Know which tier of a business service is impacted
The Microsoft SQL VM is hosted on an Oracle VM Server, and something in the Oracle VM Server itself is impacting the MS SQL VM. Virtualization-Aware Root-Cause Diagnosis • Know where the root-cause of a problem lies:
Something is wrong with Virtual CPU usage of the CRM-ORACLE 11G VM The problem is at the Inside View of VMs layer. The CRM-ORACLE 11G VM is taking up 91.5% of the virtual CPU allocated to it! Clicking on the diagnosis button lets us find out why. Virtualization-Aware Root-Cause Diagnosis • Know which layer is impacted – Network? System? Application?
Oracle process running within the CRM-ORACLE 11G VM is using most of the CPU available in the VM. This is the root-cause of the MS SQL performance issue we noticed as it is hosted on the same ORACLE VM Server / Hypervisor! Virtualization-Aware Root-Cause Diagnosis List of the top 10 CPU processes running on the CRM-ORACLE 11G VM
The root-cause of the problem All the problems appear to be equally important. Effects of the problem Virtualization-Aware Root-Cause Diagnosis Without root-cause diagnosis, you have no idea where the problem lies With root-cause diagnosis, you have a clear idea of what to do to resolve the problem.
The eG Universal Agent • A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64 • A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs • A single agent for monitoring any application • A single price to manage multiple applications on the same server • Auto-upgradeable • Agentless monitoring option • 100% web-based – HTTP/HTTPS
100% 100% 40% VM4 32% 20% 12% Resources of the Physical Machine 25% 60% Resources of the Physical Machine 20% VM3 10% 45% 5% 30% VM2 25% 60% 10% VM1 15% 0 0 Apps inside a VM The eG Virtualization Monitor • The Outside view shows the portion of physical resources used by each VM (CPU, disk, memory) • Provided by the virtualization hypervisor • Useful for capacity planning and identifying certain VM issues • Does NOT show why a VM is consuming resources VM4 32% • The Inside view shows the portion of resources allocated to a VM that are used by each application and each user of the VM • Provided by the guest OS (for Windows: WMI) • Useful for user load balancing, identifying guest OS issues, misbehaving applications, and unauthorized user activities • Does show why a VM is consuming resources, accelerates fix VM3 20% VM2 25% VM1 15%
eG Innovations Unique Capabilities • Complete 360o Cross-Domain Performance VisibilityGet total performance visibility of all components and how they impact user experience across desktop, application, virtualization, network, storage, server, etc. • Automatic Root-Cause DiagnosisAutomate and accelerate the discovery, diagnosis and resolution of performance issues in complex environments – so your highly skilled staff can be more productive. • Pre-Emptive Problem Detection & AlertingPre-emptively monitor, detect and resolve performance issues – before users are affected. Prevent downtime, ensure exceptional performance and user satisfaction. • Capacity & Performance AnalyticsRight-size your virtualized IT infrastructure, maximize resource utilization and reduce hardware/software cost.