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Marketing Management. Why do we need to learn marketing management ?. Can you market these products easily ?. How about these products ?. Is there any difference in types of these products?. How about Marketing them?. How about their films ?.
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Marketing Management
Why do we need to market…………..? Singapore Malaysia Sydney Mumbai Beijing Paris
Learning Process of Marketing Facilitate Marketing of • Products • Persons • Services • Places • …….. • ……..
There are 10 offerings which can be marketed Can you name them?
Goods or Products
PERSONS PROPERTIES ORGANISATIONS INFORMATION IDEAS GOODS SERVICES EXPERIENCES EVENTS MARKETING PLACES
These can be marketed if there is a demand for them ? What is Demand?
NEGATIVE DEMAND NO DEMAND LATENT DEMAND DECLINING DEMAND DEMAND STATES DEMAND STATES IRREGULAR DEMAND FULL DEMAND OVERFULL DEMAND Unwholesome demand
Consumer Nonprofit/ Government Types of Markets Business Global
Marketing Concepts Competition Target Markets and Segmentation Products or Offering Marketers & Prospects
Marketing Concepts Marketing Environment Needs, Wants & Demand Marketing Mix Supply Chain
Marketing Concepts Marketing Channels Exchange & Transactions Relationship & Network Value and Satisfaction
MARKETING MIX PLACE Channels Coverage Locations Inventory Transport PRODUCT Variety Quality Design Features Brand Packing Sizes Services Warranties Returns PRICE List price Discounts Allowances P. Period Credit terms PROMOTION Sales Advertising Sales force P.R,S Direct mktg
Four P,s Four C,s Customer Solutions Customer Cost Customer Convenience Comm with Customer PRODUCT PRICE PLACE PROMOTION
What should a manufacturer does to strengthen 4 C’s for each of 4 P’sin case of
product Competing Concepts Selling Production Societal Marketing Marketing
Production Concept • Concentrate on achieving high production • efficiency, low cost & mass distribution • Consumers prefers inexpensive items in • Developing countries • Used also in expanding Market • Over Populated Counties- • Inexpensive Toys, electronics
Product Concept • Consumers Favors quality, performance • or innovative features • Managers focus on producing superior Products • Little or No Customer Input • Rarely Examine Competitor's Product • Management commit Better-mousetrap • Leads to marketing Myopia HMT Watches
What is Marketing –myopia? • Ignoring The Demand ,Taste, Liking of Consumers • Looking Into Mirror than looking out • Colored and crooked perception of marketing • Short sightedness about business • Obsession with the product • Inadequate understanding of market
Selling Concept • Consumers & businesses if left alone, • will not buy enough • Undertake aggressive Selling & • Promotion • Consumers shows buying inertia until • coaxed • Many use it at the time of over capacity • or Competition • CONSUMER DURABLES
Marketing Concept • More effective than competitors • in creating, Delivering, and • communicating superior • customer Value • Putting People First • Fulfilling Buyers Needs
Start focus means ends Profit through Sales Volume Selling Concept Selling & Promotion Factory Products Profit Through Customer satisfaction Selling Concept Target market Customer needs Integrated marketing (
Customer Concept Starting Focus Means Ends Point Growth through Customer Share/ Loyalty Lifetime/ Value Individual customer Needs & values One To One Mktg Integration
Traditional Organisational chart CUSTOMERS TM FRONT LINE PEOPLE MM MM Modern Organisational chart FRONT LINE PEOPLE TM CUSTOMERS
Factors leading to Marketing Concept • Sales decline • Slow growth • Changing buying patterns • Increasing competition • Increasing marketing expenditure
Societal Concept To determine the needs, wants and interest of the Target Market and deliver the desired Satisfaction that preserves the society's well being • Environment deterioration • Resource Shortages • Population Growth • Unhealthy Food
Marketing & Other Functions
A) Marketing as an Equal Function FINANCE PRODUCTION MARKETING HUMAN RESOURCE
B) MARKETING As a most Important Function PRODUCTION FINANCE HUMAN RESOURCE MARKETING