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Carrollton Country Flowers. John Scheetz Mike Weals James Scanton Group 4 Eric Miller Eugen Rosca. Introduction. Main customers are funeral homes and weddings Other income comes from pine arrangements and the selling of antiques and primitive style furniture
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Carrollton Country Flowers John Scheetz Mike Weals James Scanton Group 4 Eric Miller EugenRosca
Introduction • Main customers are funeral homes and weddings • Other income comes from pine arrangements and the selling of antiques and primitive style furniture • An IT system is nonexistent • All records are kept by hand in folders • Had a simple website, but the host of the website got hacked after 5 months of activity and the website was lost • Looking to expand
Internet and Intranet • An effective website can help build customer relationships and generate new business • A data driven website should be used • Online ordering service for individual customers and businesses • Should consider having a flower delivery service • An intranet will allow the staff to access company and customer information • Can use the information as a marketing tool
Security Systems • A Security system needs to protect company and customer information • Secure Socket Layers should be added to provide security in online communications and transactions through the website • Cisco ASA 5500 Series • McAfee Total Protection for Small Businesses • Symantec Endpoint Protection Small Business Edition • Backup Exec for Small Businesses
Recommendations – internet and security • A computer with an internet connection needs to be implemented at the shop • Data driven website installed • Intranet • Hardware vs. Software firewalls • Would recommend the Symantec Endpoint Protection Small Business package - offers more value • Cisco ASA 5500 Series – Least likely to recommend • Hardware firewall and expensive