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A Coach as Board Chair: Transforming the AARP Board. CHIC Presentation Gail E. Aldrich April 2014. Overview. Situation Solutions Outcomes. Situation. Complicated organization Large board with issues. Issues. Strategic direction u nclear/ “true north”
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A Coach as Board Chair:Transforming the AARP Board CHIC Presentation Gail E. Aldrich April 2014
Overview • Situation • Solutions • Outcomes Gail E. Aldrich
Situation • Complicated organization • Large board with issues Gail E. Aldrich
Issues • Strategic direction unclear/ “true north” • Governance/Management line blurred • Competitive relationships and cliques • Structure, leadership and operation of Board outdated • Disruptive behavior tolerated Gail E. Aldrich
Initial Steps • Leadership summit • One-on-one meeting with every board member • STARS launch Gail E. Aldrich
Phase 2 Changes • Strategic alignment / AARP 2020 • Board assessment of progress • Introduction of self-assessment (individual coaching session) • Governance project Gail E. Aldrich
Governance Changes • Streamlined meetings and schedule • New board member and officer selection process • Term limit changes Gail E. Aldrich
Outcomes • More strategic focus and alignment • Better Board / Management relationship • Improved individual, committee and Board performance • Leadership acknowledged as key factor in driving changes Gail E. Aldrich
CT Partners Board Review • “Overall, a large majority of the Directors feel the Board’s performance has been on a positive trajectory since the last assessment” • “The performance of the Board moved to a higher level of effectiveness during the past year, due in large part to the leadership of the Board Chair and officers” • The Board is being lead in an effective manner =4.9/5.0 Gail E. Aldrich
Life Reimagined Initiative www.lifereimagined.aarp.org Gail E. Aldrich