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Longitudes & Attitudes

Kumar Narayanan Client Partner TATA Consultancy Services. Longitudes & Attitudes. TCS was established in 1968 904 active and varied clients With a diverse workforce (9%) Over 1,07,000* employees Global presence - 155 offices in 41 countries with GDC in 9 countries

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Longitudes & Attitudes

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  1. Kumar Narayanan Client Partner TATA Consultancy Services Longitudes & Attitudes

  2. TCS was established in 1968 • 904 active and varied clients • With a diverse workforce (9%) • Over 1,07,000* employees • Global presence - 155 offices in 41 countries with GDC in 9 countries • First and Largest Software R&D centre in India with $9.6 Million investment TCS Overview

  3. People Process Regulatory Compliance & Security Logistics & Infrastructure • (Multi) Cultural Issues • Language & Semantics • Ensuring Right expertise comes in • Knowledge Leakage • Ineffective KT due to Distance • Attrition • Senior Management Connect & Locus of Decision Making • Fear of losing jobs to offshore • Code Buggier? • Loss of Productivity? • Process Heavy? • CMM 1 meets CMM 5 • Forced to prioritize and Packetize Work • Transparency to who works on my project • How to encourage more offshore • How to ensure Multi vendor Collaboration in offshore environment • Data Privacy & Access • Intellectual Property Protection • Political Issues & Stability • Currency Related Risk & Tax incentives • Late night work • Increased communication and Travel expenses • Overhead on Supplier management process • Higher Infrastructure cost

  4. People ABC (Multi) Cultural Issues “I will try or May be = No”  ????? Ensuring Right expertise comes in Am I getting dummies to work for me?

  5. People Senior Management Connect & Locus of Decision Making Knowledge Leakage Will my team not know enough about their job? Will I lose the team that I train? Will I lose them too quick?

  6. People Fear of losing jobs to offshore Will these jobs ever become available to me again?

  7. Process Code Buggier? Loss of Productivity?

  8. Process Process Heavy CMM 1 meets CMM 5 Forced to Prioritize and Packetize Work Transparency to who works on my project

  9. Process How to encourage more offshore How to ensure Multi vendor Collaboration in offshore environment?

  10. Regulatory Compliance & Security Data Privacy and Access Intellectual Property Protection

  11. Regulatory Compliance & Security Political issues & stability Currency related risks & Tax incentives

  12. Logistics & Infrastructure Late night Work Increased communication and Travel expenses

  13. Logistics & Infrastructure Overhead on Supplier management process Higher infrastructure cost

  14. THANK YOU k.kumarnarayanan@tcs.com Questions?

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