Best Practice Site Induction

2. Safety happens whenYOUtake responsibility Best Practice Site Induction William (Bill) ByrneNational Manager- Health, Safety, Security, Environment

3. Best Practice Inductions Safety happens whenYOUtake responsibility Airline Industry What do you remember when the “chips are down”

4. Best Practice Inductions Safety happens whenYOUtake responsibility Knowledge and Skill Aristotle’s (384 BC – 322 BC) thoughts Knowledge and Skill obtained by one of two methods • INDUCTION (imparted by another) • DEDUCTION (obtained by personal observation and extrapolation)

5. Best Practice Inductions Safety happens whenYOUtake responsibility Inductions – Defined and Purpose Induction defined • A ceremony or formal act by which a person is inducted,as into office or military service • A type of training given as an initial preparation upontaking up employment. Purpose • Provision of information • Impression of “Culture” of the organisation • Help new employees reach performance level • Assist in mitigating/controlling risk of harm

6. Best Practice Inductions Safety happens whenYOUtake responsibility Legislation According to WorkCover Legislation: Meaning of “OHS induction training”216 Meaning of “OHS induction training” • (1) For the purposes …. "OHS induction training" means training referred to in each of the following paragraphs completed to the satisfaction of the person conducting the training: (a) general health and safety induction training that complies with clause 217, (b) work activity based health and safety induction training that complies with clause 218 and relates to the particular type of construction work to be carried out, (c) site specific health and safety induction training that complies with clause 219 and relates to the particular site at which the construction work is to be carried out. • (2) An approval by WorkCover of OHS induction training for the purposes of Part 15 of the Construction Safety Regulations 1950 (being an approval in force immediately before the commencement of this clause) is taken to be an approval by WorkCover of the training for the purposes of this Regulation.

7. Best Practice Inductions Safety happens whenYOUtake responsibility Best Practice Inductions Critical • Desired Outcome Background appreciation: • Target Audience • Learning Styles • Delivery Mode / Medium • Content and learning verification

8. Best Practice Inductions One on One Safety happens whenYOUtake responsibility Classroom Induction History

9. Best Practice Inductions Safety happens whenYOUtake responsibility Learning Styles

10. Best Practice Inductions Safety happens whenYOUtake responsibility Mediums • On-line (e-learning) • Processing / visual / auditory • Lecture (singular-no interaction) • Visual / auditory • Classroom settings (mixed media with interaction) • Processing / visual / auditory • Field / Practical • Kinetics / visual / auditory / processing

11. Best Practice Inductions Safety happens whenYOUtake responsibility “These new employees don’t need to be inducted. They are all ex-Hollywood stuntmen” Limitations/Barriers Competing Business Drivers • TIME ` - viewed as non-profit making - who should pay for the time • PRODUCTIVITY - lack of flexibility - lag in addressing issues Competing Personal Drivers • Cultural / Language / competency with induction medium • Learning style • Familiarity / Attitude • Relationship with instructor

12. Best Practice Inductions Safety happens whenYOUtake responsibility Induction Program Matrix

13. Best Practice Inductions Safety happens whenYOUtake responsibility Content: HSE Expectations and Hazard/Risk Process Management for Contract • Welcome; Expectations (including non-negotiables); USafe Cultural Overview– Contract Manager / Superintendent delivered; Linked with Performance Mngt • Scope of Work for Contract - facilitator delivered; classroom setting • Primary Hazards/Risk - facilitator delivered; classroom – small group discussion and exercises • Primary Workflow Processes - facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises • Communication, Consultation and Issue Resolution - facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises • Event Management (Incidents; Injuries; Emergencies) - facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises • Initial Induction assessment - Mixture of multi-choice and short answer marked in classroom together • Site Orientation and Crew Integration - Direct Supervisor or Senior Leading Hand Outline of Best Practice – LEVEL 3 Induction Within Week – Contract Manager 1:1 follow-up

14. Best Practice Inductions Induction & Assessment Safety happens whenYOUtake responsibility Induction & Assessment 1-3 yr Refresher 1-2 month Refresher 6 month Refresher Induction & Assessment 1-3 yr Refresher Singular Event v’s Progressive Style • Follow-up assessment (End week 1) • Ongoing reinforcement of critical risk management controls (linked at Pre-Start or Toolbox Meetings)

15. Best Practice Inductions Safety happens whenYOUtake responsibility Summary Best Practice Inductions • Clearly defined Outcome • Suits Audience • Engages (learning styles / medium / mode ) • Sticky Learning (knowledge and skills retained). Consider • Competing influences • Developing Company Induction Matrix • Progressive Approach rather than Singular • Management Involvement is critical

16. Best Practice Inductions Safety happens whenYOUtake responsibility Questions ?