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Realisation of General Programme for Professional Training for the year 2012

Realisation of General Programme for Professional Training for the year 2012. Team of Professional Training Centre Human Resource Management Service December 2012.

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Realisation of General Programme for Professional Training for the year 2012

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  1. Realisation of General Programme for Professional Training for the year 2012 Team of Professional Training CentreHuman Resource Management ServiceDecember 2012

  2. General Programme for Professional Training of public servants in the State Administration bodies was adopted at the Session of Government on the 26th of January 2012.

  3. New topics in the year 2012 - 1/2 • Development of electronic administration – key indicators • The basics of sustainable development • Drafting the legislation • Managing the implementation of legislation • Appraisal from the point of view of appraisees • The basics of financial operations • Strategic/programme budget • Audit of financial reports and regularity of operations • European Union programmes • International cooperation and agreements

  4. New topics in the year 2012 - 2/2 Preparation of operational programmes within the new EU pre-accession assistance instrument for the period 2014-2020 Cooperation of independent state bodies and state administration bodies in human rights protection Human rights protection and the Ombudsman Rules of written communication in administration German language course Statistical analysis of information by the SPSS software Project management by the Microsoft Project software

  5. During the year 2012 training activities were realised according to the Programme We organized 221 training With a total number of 3715 participants And realised 847 days of training and 3085 school lessons With the support from a total of 201 lecturers/trainers

  6. Realised training activities per thematic area

  7. Realised training activities per month

  8. Top ten training with highest attendance

  9. Support from the Donors – 1/2 International Organization of Francophonie Goethe Institute in Belgrade and the Ministry of Foreign Affairs of the Federal Republic of Germany Hanns Seidel Foundation in Belgrade Conrad Adenauer Foundation in Belgrade Bundesakademie für öffentliche Verwaltung Federal Republic of Germany USAID‘Business Enabling Environment Improved’ Ministry of Finance project‘Further Support for Implementation of DIS’and‘Further Support for Implementation of the Management of EU funds under DIS in the Republic of Serbia’

  10. Support from the Donors – 2/2 SIGMA (Support for Improvement in Governance and Management) SIGMA (Support for Improvement in Governance and Management) Ministry of Labor and Social Policy – Directorate of Gender Equality‘The Fight Against Sexual and Gender-based Violence’ Team for Social Inclusion and Poverty Reduction – Office of the Deputy Prime Minister for EU Integration with the support of the Swiss Agency for Development and Cooperation and the Ministry of Foreign Affairs of the Kingdom of Norway Project ‘Support to the Office for Cooperation with Civil Society: strengthening the dialogue and cooperation between Government and Civil Society on creating incentive framework for development and sustainability of Civil Society organizations’, Ministry of Foreign Affairs of the Government of Great Britain

  11. Evaluation of TrainingRealised during the year 2012

  12. In the goal of QUALITY ASSURANCE, the feedback regarding various aspects of the quality of held training is gained, amongst other, through the evaluation questionnaires which participants complete at the end of every training. The results of quantitative and qualitative processing of evaluation questionnaires (2523 of them) will be shown further.

  13. expectations of participants met in full – 75,72% c.s. self-estimation on their knowledge on topic – +1,42 differ training duration – “long enough” – 74,91% c.s. applicability of newly acquired knowledge – 4,16 training organisation efficiency – 4,60 overall mark of training – 4,52 EVALUATION RESULTS source: 2.523completed evaluation questionnaires

  14. Overview of Evaluation Results 1/2

  15. Overview of Evaluation Results 2/2

  16. Trainer performance 137is the total number of hired trainers/lecturers 18 trainers with mark 5 115trainers with mark above 4 from which:14trainers with mark4-4,5101trainers with markabove 4,5 and only 4 trainers with mark below4

  17. Overall mark of training is an average of marks for specific aspects of training: applicability of knowledge, quality of trainer, organisation of training, productivity of discussion, and usefulness of training material Training with highest Overall marks

  18. Highest marks regarding specific aspects 1/3

  19. Highest marks regarding specific aspects 2/3

  20. Highest marks regarding specific aspects 3/3

  21. Због чега знамо да добро радимо... • Participants were especially pleased with: • Trainer • expertise, manner of presentation, communicativeness/openness, patience, the attention given to the participants, charisma, kindness, systematic, good preparation, interestingness, efficiency, experience and skills, precise and clear exposure, active approach, direct approach • Acquired knowledge • usefulness in completion of work assignments, better oversight/systematized existing knowledge, removing all doubts, the participants understood examples and acquired guidelines for future doings • Communication/interaction with trainer/other participants, productivity of discussion, chance to ask questions, trainers openness to questions, active involvement, exercises/workshops/concrete examples, good group dynamics, exchange of experience, commenting dilemmas/issues in everyday work • Organisation of training • efficiency, enough time for the trainers and for discussion, globally - training is perfect, satisfaction with training in full, the manner of training

  22. There were few remarks concerning: • Short duration of training - extend the duration of training due to the broadness of thematic area and the scope of matter • Use of examples – insufficient, inadequate, unadjusted, too much time dedicated to the initial part of training • Technical aspects – stuffiness, bad illumination, no catering/organized lunch break • Comments and suggestions of participants: • Most of them concern general appraisal for trainers, organization of training, support provided for future work, and finally the pleasure for participating, along with the possibility to apply the acquired knowledge. • The conclusion would be that, in most cases the participants express positive comments regarding their attendance in training. There are fewer negative comments which tend to be more to the point, and therefore represent the basis for improvement of organization of training planned for the forthcoming part of the year.

  23. Keep track of our training, feel free to contact us... www.suk.gov.rsstuds@suk.gov.rs381 (0)11 311 39 43

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