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Efficient eTravel Program for Government Agencies

Explore the lifecycle phases of the industry-best eTravel program, from design to optimization for world-class government-wide travel. Discover key implementation details, performance updates, and distribution channels for secure and efficient travel management. Learn about online reservations, migration teams, and end-to-end travel components to streamline agency travel operations in compliance with Federal Travel Regulation (FTR).

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Efficient eTravel Program for Government Agencies

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  1. ITMC October 26, 2005

  2. eTravel Lifecycle Phases • Design – Based on industry best practices • Development – vendor developed (lowest Government risk) • Acquisition – 3 vendor, outsourced, fixed price, option periods • Implementation – Agency implementation, integration and deployment • Stabilization – consolidation and customer acceptance • Normalization – secure customer confidence for 10 years • Optimization – World class government-wide travel • Installed travel management • Break through performance/ strategic sourcing • Leveraged business intelligence • Agency travel management performance

  3. eTravel Program Update • 57 civilian agencies have awarded their eTS task orders • 23 BRM agencies • 34 non-BRM agencies • Implementation has begun at most of the BRM agencies • eTS Utilization • Over 10,000 vouchers being processed per month • Currently vouchers processed are growing at a 50% rate per month • On-Line reservations have reached as high as 70% at some agencies • Agency migration teams, assisted by the eTS PMO, are coordinating deployment with their eTS vendors

  4. Online Booking Engine (OBE) + Travel Management Center (TMC) Services Travel Authorization & Voucher System (TAVS) + eTravel Service = FTR required use: eTravel Vendor OBE FTR required use: eTravel VendorTAVS solution FTR does not require use: Federal Agency can choose, 1-Existing travel agent 2-TSS travel agent 3-eTravel Vendor travel agent End-To-End Travel Components eTravel Service Provided as Selected by Agency Agency Optional • Federal Travel Regulation (FTR) only requires use of eTravel’s Authorization/Voucher System and Online booking engine • FTR provides for waivers • GSA followed prior legislative guidance when developing the eTravel Service contract and provides flexibility

  5. Distribution Channels • Global Distribution System (GDS) • Not locked in • Most cost effective way to distribute inventory • Promote preferred government suppliers • Contract City Pair Program (GSA) • FedRooms (GSA) • Rental Car (SDDC)

  6. Display of Rates • Contract City Pair • Preferred rates are identified by each booking tool • Travelers are required to book unless exception is taken • FedRooms • Preferred rates are identified by each booking tool • Travelers are encouraged to book unless exception is taken • Car Rental • Preferred rates are identified by each booking tool • Travelers are required to book unless exception is taken

  7. Look for our new name E-Gov Travel

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