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IT 214 Quality Consciousness. IT214 Schedule 9 hrs/week Tuesdays AM 830-1130 PM 100-400 Mondays AM 830-1130. ENG Wednesdays AM 830-1130 Thursdays AM 830-1130 PM 100-400. Description. Quality What TQM, QC, QA, QI, QP Why How 5S ISO Six Sigma Software Quality Software Testing.
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IT214 • Schedule 9 hrs/week • Tuesdays • AM 830-1130 • PM 100-400 • Mondays • AM 830-1130 • ENG • Wednesdays • AM 830-1130 • Thursdays • AM 830-1130 • PM 100-400
Description • Quality • What • TQM, QC, QA, QI, QP • Why • How • 5S • ISO • Six Sigma • Software Quality • Software Testing
Objectives • Provide an introduction to the fundamental concepts of statistical process control, total quality management, six sigma and the application of these concepts, philosophies, and strategies to issues arising in government and industry. • Enhance the student’s understanding of the complexities of statistical analysis and control-chart interpretation and their work-place application. • Provide skills in diagnosing and analyzing problems causing variation in manufacturing and service industry processes. • Provide a basic understanding of "widely-used" quality analysis tools and techniques. Create an awareness of the quality management problem-solving techniques currently in use.
Methodology • Workshop • Group Discussions • Group Reporting 4 members/group • Lecture • Internet-based research
Requirements • Reports • Case Study/Analysis • Periodical Exams (Prelims, Midterms, Finals) • Quizzes • Assignments • Attendance and Work Attitude • Project – research