ISA Survey Results Review

1. ISA Survey Results Review VALL Engineering 10/2014

2. Survey Background/Context • VALL and Idaho BHS involved in early FirstNet discussions. • Having a high level baseline for all counties, helps pave the way towards future planning. • Because all counties differ, a generalized high-level survey was created to capture most of the vital data. • Goals: Open dialogue, look at ways to drive efficiency, and help provide different perspectives.

3. Why VALL? Wireless Engineering Professionals Vendor Management RFP’s/Pricing Corporate Management Designed, Built and Launched Major US Markets New Technology evaluation and business case development Extensive experience with voice and data radio technologies

4. Survey Objectives Promote Knowledge Sharing Amongst All Counties

5. Working Together to Achieve Success • Vendors love autonomy. • Inconsistency creates a continued revenue stream. • Working as a team can help lower cost and refresh technology. • RFP, SLA’s, Contracts, etc.. County A County B County C County D County A County B or County C County D • Counties work together to standardize technology and negotiate cost • End result is standardization, lower cost and newer technology Lower Cost Per County

6. Survey Overview • PDF questionnaire sent to all counties (July 2014) • Results were exported into a database • Reviewed each questionnaire and followed up as needed • Created data models

7. Participation Map 75% Participation 40% Fully Completed Surveys

8. Spending By Category

9. Categories Analyzed

10. Category Cost Analysis • Represents data from all participating counties • Provides a high level overview of key spending areas

11. Backhaul/Telco Category

12. Backhaul/Telco Cost Breakdown

13. PSAP Category

14. PSAP Cost Breakdown

15. IT Category

16. IT Cost Breakdown

17. Site Maintenance Category

18. Site Maintenance Cost Breakdown Site maintenance cost varies by category

19. Radio Category

20. Radio Cost Breakdown Software maintenance a majority of the annual cost

21. MDT Category

22. MDT Cost Breakdown Substantial cost for supporting carrier data cards

23. Radio and Data Device Distributions By County • Bubble size represents volume of radio and data devices by county • This helps understand voice and data device usage in the state

24. Emergency Communications Budget By County Collected published 911 budgets for each county. Compare against survey results.

25. 911 Budgeted Funds Per Person Total 911 Budget Divided By 2014 Census Population Per County Budget / Population

26. Vendor Section

27. Selective Routing Vendor Map Century Link provides a majority of the voice and IP connectivity in the state.

28. Selective Routing Cost By Carrier

29. Mobile Device Vendor Map Geographical distribution of mobile devices by vendor This analysis shows how counties can work together to upgrade technology and leverage better vendor pricing.

30. Radio/Repeater Vendor Map Motorola supplies a majority of the radio network infrastructure, with TAIT and ICOM dominating some regions in the state.

31. Carrier Wireless Analysis (Statewide) Total Statewide Spend on Carrier Wireless Data $668,246.88 * This is a key area to evaluate where FirstNet would bring the most value.

32. End of Life OS – Phone System Counties with Phone System Running on Windows Server 2003 • Teton • Nez Perce • Owyhee • Ada • Camas

33. Viper Phone System Counties with Viper Phone Systems • Canyon • Gooding, Jerome, Lincoln, Twin Falls • Valley • Ada • Adams • Kootenai • Camas

34. MDT Device Vendor Majority: • Panasonic Toughbook • Dell (6400, XFR) Others: • Samsung • Apple • J3500 Motion Tablets • Surface Pro

35. Firewall Vendors Majority: • Cisco • SonicWALL Others: • Mikrotik • Watchguard • Barracuda Cisco typically has higher OPEX rates to support software updates, etc…

36. Ethernet Switch Vendors Majority: • Cisco • HP • Dell Others: • Netgear • Adtran HP switches are cost effective and offer an unconditional lifetime warranty

37. P25 Non-Compliance Counties that are not P25 compliant • Payette • Minidoka • Cassia

38. Number of Radio Channels Used By County

39. Survey Feedback Section

40. Biggest Challenges Several systems out of date and need funding Remote mountainous areas pose a problem for broadband and wireless

41. Funding Feedback

42. Upcoming Upgrades Upgrades needed throughout the state over the next 24 months

43. MDT Performance Feedback Cost, Reliability and Speed of wireless data networks a problem for several counties

44. CAD/RMS/JMS

45. Summary

46. Key Takeaways • Telco is the source for highest spending. Opportunity to negotiate cost at state level? RFP? • Critical Updates • Windows Server 2003 • Viper • Narrow Band – Federal Mandate • MDT Fleet • EOL Serial Modem • P25 Compliance • Common Issues: Geography, Funding, Working with State. • Vendor selection from county to county differs in most categories.

47. Contact Info Ron Valdez: ron@valltechnologies.com Robert Meurer: robert@valltechnologies.com

48. Appendix

49. Simplify Your Communications Network

50. How To Get There? LMR isn’t going away anytime soon • Robust and stable radio communication platform • A big part of spending is on wireless data from carrier networks However….. Everything is now dependent on some form of wireless data Problem: Commercial wireless networks are expensive and very unreliable during emergency situations Is FirstNet the solution?