Presentation Transcript

1. Interview presentation

   By Sheridan Harrison

2. LaKeshia Fox-Kimmins

   Managing Funeral Director
3. Walker Funeral Service and Chapel 2 Locations 566 N. Water St. Decatur, IL 2300 E. Cook St. Springfield, IL
4. Owner Managing Funeral Director Office Manager Staff Manager Funeral Director Funeral Attendants
5. Natural talents People person Compassionate Ability to sympathize Friendly Very sociable—always networking Professional work ethics
6. Education LaKeshia attended Gupton-Jones College of Funeral Service in Decatur, GA. The curriculum fulfills the requirements of all accreditation regulations and is a blend of theoretical and practical fundamentals of the funeral profession, as well as the liberal arts. She also holds a B.S. in Human Resource Management and a B.S. in Business Administration Management
7. A “typical day at work There is no such thing as a typical day at Walker Funeral Service…life in the funeral business is very unpredictable. Although LaKeshia strives to maintain regular structured days, the uncertainty of when death occurs plays a tremendous role in the organization of her day. Typically she tries to maintain regular office hours of 9:00 a.m. to 5:00 p.m. as much as possible but a disadvantage of the work day is that there is always “subject to change”. For example, at 5:30 a.m. just the other morning she received a call from the answering service indicating that she had an expiration or “death call” at a local hospital so that is when her day began. Now she must rearrange her day’s plans to include or schedule a time to meet with the descendant's family and begin all preliminary administrative duties and not to mention providing care of the deceased.
8. A typical funeral day 8:00 a.m. start time Get the cars detailed (lead car, hearse, limos) Load all necessary equipment to take to service location or set up in the Funeral Home’s chapel Load and transport deceased in hearse Set up equipment at the funeral location Pick up the family of the deceased Direct funeral service Depart to the final place of disposition
9. A basic list of the products offered:
10. Price Funeral directors in Illinois must make their prices available over the phone and a general price list available as you start any discussions about a funeral service. At the conclusion of discussions, a funeral director must provide an itemized statement reflecting the goods and services you have selected. Sample of General Price List
11. Placement The funeral business is a hybrid channel Indirect Direct Manufacturer—Tombstones & Caskets WFS – Programs, thank-you cards WFS Consumer Consumer
12. Promotion for a Walker Funeral Service and other Funeral Businesses can be achieved in several ways… Community events Website http://walkerfs.com/ Word of mouth…when any business delivers a quality service or product most consumers will promote your business by telling friends and families. Church Events Printing info onto items that can be easily distributed to people
13. EVERYBODY at some point in there life will encounter a Funeral Director be it directly or indirectly.
14. Would I recommend this job and why? Yes. Being a Funeral Director takes a special type of person who doesn't mind working 24/7. You must have the ability to… Handle the remains of the deceased (embalming) Deal with the families Process paper work—life insurance policies, state agencies Order caskets, urns, tombstones As a Funeral Director you are hands on from the moment you receive a death call until the deceased is laid to rest
15. According to LaKeshia… The definition of Marketing from a Funeral Director perspective is delivering professional, dignified and compassionate funeral services all at an affordable price.