WHAT IS SIMILAR ?

1. WHAT IS SIMILAR ? Nature is important Quietness Home-loving Hard-Working Obeying orders Patriotic Difficult to make friends Friends are true friends (Creepy) black humour Not very emotional, hiding feelings Not enough sunshine

2. WHAT IS DIFFERENT ? Creativeness Relation to tradition (e.g. Singing) Mannerheim + people Languages (e.g. Rhythm intonation) Security Fate of our nations Taxation Relation fo technology

3. MINISTRY OF EDUCATIONFinland University Polytechnic University Adult Education General Upper Secondary Vocational Secondary Comprehensive Schools

4. MINISTRY OF EMPLOYMENT & THE ECONOMYFinland Regional Economic Development Centres (TE-keskus) Tuomas Employment Offices (TE-toimisto) Elina, Katarzyna, Kirsi, Arja, Kristiina, Tarja, Riitta

5. MINISTRY OF EDUCATION & RESEARCHEstonia Foundation Innove Kristi, Janika, Kadri YICCs, Jevgeni, Aili, Kätlin Youth information&Counselling Centres General Schools Tiina; Monika Voc. Schools University Career Serv. Open Youth Centres

6. Ministry of Social AffairsEstonia Estonian Labour Market Board Eures Counsellors Kulla, Natalja, Maie Employment Office Counsellors Küllike

7. What kind of methods we use? • Interaction/contact intuition • Mixed methods • Sociodynamic methods (believing good in person) • Psychodrama • Cognitive analytics methods (inner removing obstacles) • Interview • Sharing information • Performance • Art therapy • Questionnaires testing • Innovative – out of box • Listening • Networking • Teamwork • Work + life experience • Intuitively to make concrete (write down) • Simulation games • Guidance & cooperation with the client (ex. How to search inform. In internet) • Homework of certain occupation

8. What do the clients expect from us? • Solving problems • More about career information specialist (that she, he is also a person) • Multitalented, they know exactly what skills are needed for different vocations • Listening • Work • Trustworthy information • Confidentiality • Information (education, schools) • Encouraging • Prediction of future (if i learn today, do i have work tomorrow) • Requirements (for different professions) • Old education, work (how can it work for me now) • Right answer (espec. Young people) • Find out something about themselves, they don’t know by help of • Secret of (right, happy) life • Recipe of right and happy life • Together with ”what do the clients expect from us” • Expectations: unrealistic, realistic

9. How do we deal with mobility in our work? • Analyze the possibility for client’s mobility • Mobility in practise (e.g. immigrants, students + seminars, int. Cooperation, int. Networks) • ”advertising” mobility (information, guidance, help…) encouraging positive examples, empowerment • Secured mobility • Languages – using interpreters • Everybody are involved in certain level to mobility • Mobility = flexibility • Important actors (we) in enabling mobility (=motivators for jobseekers and employers) • CV and motivation letter (help) • Compete different option – possibilities ( universities) • Basic information • Information about different countries • Information about our country

10. What is most important for us as counsellors? • Taking the whole person into the picture, not only the career (ie. Family etc.) • Choosing communication methods according to customer • Body language • To listen ”big ear” to the needs for our clients • To help the client to find the help he/she needs • A counsellor has networks • To be someone the client can trust on • Friendly pushing • To be partners not a teacher • To be ”ready” for client • No separate xxxx private life

11. What i most important for us as counsellors • Taking the whole person into the picture • Big ear • To be someone the client can trust • Friendly pushing/mentoring • Emotional intelligence = non judging

12. Culture Stereotypes Education Guidance Theories Labour Markets Mobility Mentors