High Performing Teams Nick Sceats

1. High Performing TeamsNick Sceats

2. LEADERSHIP DEVELOPMENT Catapult Leadership A three-day residential programme transformingleadership capability and confidence. Catapult Leadership makes a profound and practical difference to participants, those they lead, and their organisations. In-House Leadership Programmes Specialists in the design and delivery of customised leadership programmes. Leadership Coaching One-on-one leadership coaching. Design and delivery of coaching skills programmes. LEADERSHIP CONSULTING Creating High-Performing Teams Strategies and actions to boost team performance. Culture Change Reshaping organisational culture. Employee Engagement Strategies and practices for lifting employee engagement. Facilitation Facilitation of crucial conversations, strategic planning, business planning. Organisational Backbone Helping define core elements such as purpose, values, vision and bold goals. Building High Performing Teams Presented by Nick Sceats

3. Stages of Team Development

4. High-Performance Teams

5. Foundations for High Performing Teams Clear team purpose Clear team vision and goals High levels of trust

6. 1. Clear Team Purpose • The team is clear about thedifference it makes to customers • Beyond what the team does – about the value it delivers from all its activity • A purpose that “lights us up” – that guides and inspires. Gets us out of bed on cold mornings!

7. Dunedin ACC Mail Team Helping case managers make smarter decisions faster. Independent Living Services Making daily living easier. StarNow Leadership Team Nurturing and growing our people. Catapult Unleashing brilliance in people organisations and communities.

8. 2. Clear Vision and Goals • What does great success look like for us as a team? • What would we love to achieve for ourselves? For our clients? For our community? • What are some ambitious goals that will inspire and challenge us to greatness?

9. Summary • Purpose – knowing where and how we make a difference. • Vision and Goals – being inspired to greatness by an ambitious future.

10. 3. Trust Professional Relationship

11. We each see the world differently

12. Relationships

13. DISC Behavioural Styles

14. DISC Behavioural Styles Task focus People focus

15. DISC Behavioural Styles Fast paced, action Task focus People focus Slower paced, stability

16. DISC Behavioural Styles Fast paced, action Task focus People focus Slower paced, stability

17. DISC Behavioural Styles Fast paced, action Task focus People focus Slower paced, stability

18. Dominance Emphasis Getting immediate results Causing action Accepting challenges Making quick decisions Questions the status quo Taking authority Managing trouble Solving problems Shapes the environment by overcoming opposition to accomplish results. Tendencies • Responds – to problems, challenges, tasks • Need or want – to be in control • Avoids – being taken advantage of • Focus – on getting results from tasks • Acts – from high energy and drive

19. Recognising Dominance Self-assured Tries to control the conversation When listening answers very quickly Asks ‘what’ questions seeking key facts Paces or moves around a lot Restless Tries to take charge Draws quick conclusions

20. DISC Behavioural Styles Fact paced, action Task focus People focus Slower paced, stability

21. Contacting people Making a good impression Being articulate Participating in a group Creating a motivational environment Entertaining people Being optimistic Responds - to people to influence Need or want - social recognition and approval Avoids - the loss of social approval Focus - on interactive, creative, and optimistic environments Acts - from high energy and drive Influence Emphasis Shapes the environment by influencing or persuading others. Tendencies

22. Recognising Influence Speaks loudly and rapidly Lively when listening Responds energetically Asks questions about ‘who’ and feelings Gestures a lot with hands Enthusiastic Expresses feelings openly Spontaneous

23. DISC Behavioural Styles Fast paced, action People focus Task focus Slower paced, stability

24. Demonstrating patience Developing specialised skills Helping others Performing in a consistent manner Showing loyalty Being a good listener Creating a stable work environment Responds – to the pace of the environment: steady and calm Need or want – a steady pace of the environment Avoids – the loss of security Focus – on and values loyalty, trust, support, systems Acts – after observing and thinking about the situation Steadiness Emphasis Cooperates with others within existing circumstances to carry out tasks. Tendencies

25. Recognising Steadiness Speaks softly Calm and friendly tone Receptive and friendly listener Asks ‘how to’ questions Maintains friendly eye contact Relaxed Friendly in interactions Cooperative and systematic

26. DISC Behavioural Styles Fast pace, action Task focus People focus Slower paced, stability

27. Concentrating on key details Being diplomatic Checking for accuracy Adhering to key directives and standards Thinking analytically Using indirect approaches to conflict Using a systematic approach to situations Responds - to procedures and rules set by others Need or want - correct behaviour Avoids - the loss of quality Focus - on doing the task correctly Acts – to ensure quality of work and results Conscientious Emphasis Works conscientiously within existing circumstances to ensure quality. Tendencies

28. Tensions & Synergies? Fast paced, action Task focus People focus Slower paced, stability

29. High Performing TeamsNick Sceats