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Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse

Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse. Pam Gilligan, Director, Northeast Region. PA BUG - October 27, 2003. Created in 1993 as an independent, non-profit association to simplify the student enrollment verification process to the student loan industry.

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Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse

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  1. Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse Pam Gilligan, Director, Northeast Region PA BUG - October 27, 2003

  2. Created in 1993 as an independent, non-profit association to simplify the student enrollment verification process to the student loan industry. Managed by a 18-member Board, broadly representing higher education and financial aid providers (NASFAA, NCHELP, AACRAO). Recently changed name to National Student Clearinghouse to emphasize that scope of services extends beyond original student loan function. About the Clearinghouse NATIONAL STUDENT CLEARINGHOUSE

  3. To serve as a central repository and single point of contact for the collection and timely exchange of accurate, comprehensive post-secondary student information. Clearinghouse Mission NATIONAL STUDENT CLEARINGHOUSE

  4. Based upon loan related verification process Successful, 10-year-old process Over 2,750 institutions participating Over 91% of U.S. enrollment (16 million students) 60 million historical records ClearinghouseDatabase Overview NATIONAL STUDENT CLEARINGHOUSE

  5. No charge to institutions NSLDS SSCRs are done by Clearinghouse Paper deferment forms are sent to Clearinghouse for processing Reduces technical defaults Interface exists in Banner system Benefits NATIONAL STUDENT CLEARINGHOUSE

  6. EnrollmentVerify To credit card, health insurance, housing, computer, travel providers, etc. DegreeVerify To employers, agencies, search firms EnrollmentSearch Track your prospective, current, former students now enrolled in other institutions Clearinghouse Optional Services NATIONAL STUDENT CLEARINGHOUSE

  7. Receive phone calls/fax requests Non-standard formats Usually interrupt normal workflow May require manual processing Generates expense Old Verification Process -Registrar Perspective NATIONAL STUDENT CLEARINGHOUSE

  8. Labor intensive Time-consuming & expensive Often hire/transact without verification Fraudulent degree/enrollment claims Some alumni disadvantaged Old Verification Process -Requestor Perspective NATIONAL STUDENT CLEARINGHOUSE

  9. One place to report/inquire Standardized data formats Fast, easy, reliable Available 24 x 7 on the Web Confidential Economical New Process:Clearinghouse Verifications NATIONAL STUDENT CLEARINGHOUSE

  10. Reduce workload and staff interruptions Expand service to students/alumni No add’l programming (EnrollmentVerify) Combat credentials fraud (DegreeVerify) No charge to institutions Generate revenue (DegreeVerify) Completion of paper Perkins & private loan deferments free of charge (EnrollmentVerify) Proven track record Why Use Clearinghouse for EnrollmentVerify and DegreeVerify? NATIONAL STUDENT CLEARINGHOUSE

  11. EnrollmentVerify Credit Cards Health Insurance Service/Product Suppliers NATIONAL STUDENT CLEARINGHOUSE

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  13. DegreeVerify NATIONAL STUDENT CLEARINGHOUSE

  14. DegreeVerify Participation # of Schools Over 500 DegreeVerify schools participating…

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  25. 24 x 7 availability via Web Password-protected + Public sites Over 2200 employment agencies, search firms, background screening firms & employers obtaining degree verifications Cost = $2.00 - $6.50 Institutions may mark up DegreeVerify Currently, free service available to small employers Software interface for DegreeVerify available Service Features NATIONAL STUDENT CLEARINGHOUSE

  26. Getting Started • DegreeVerify • Sign agreement • Program computer • (shrdegv.pc) • Transmit files • Refer requestors • EnrollmentVerify • Sign amendment • Refer requestors NATIONAL STUDENT CLEARINGHOUSE

  27. Additional Features • EnrollmentVerify • Enrollment Verification Certificate (EVC) DegreeVerify - Refer all your DV Requestors •Free Student Self Service EVC •Free DegreeVerify use by: • Human Resources Office Staff • Admissions Office Staff NATIONAL STUDENT CLEARINGHOUSE

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  36. EnrollmentSearch NATIONAL STUDENT CLEARINGHOUSE

  37. Identify cohort of students by name and DOB, ftp to Clearinghouse. How it works… Clearinghouse responds with school of subsequent enrollment, enrollment status and dates of attendance, etc. NATIONAL STUDENT CLEARINGHOUSE

  38. Names of students and alumni SSNs Post-secondary institutions attended Dates of attendance Enrollment and graduation statuses Degrees Major courses of study What Does It Contain? NATIONAL STUDENT CLEARINGHOUSE

  39. Two Methodsof Inquiry Batch Data File Exchanges On-line Inquiry NATIONAL STUDENT CLEARINGHOUSE

  40. Institutional Research Presidents Registrars Admissions Enrollment Management Financial Aid and Loan Collection Trio Program managers EnrollmentSearch Benefits College officials from different departments: NATIONAL STUDENT CLEARINGHOUSE

  41. IPEDS Graduation Rate Survey Increase “success” rate (graduation and transfer-out) Studies of subsequent enrollment Improve retention strategy Outreach program participants (TRIO, etc.) EnrollmentSearch - Institutional Research NATIONAL STUDENT CLEARINGHOUSE

  42. Verify prior enrollments for transfer applicants Verify subsequent enrollments for admitted students who decline offers Verify subsequent enrollments for applicants denied admission Enhance recruiting strategy EnrollmentSearch –Admissions/Enrollment Management NATIONAL STUDENT CLEARINGHOUSE

  43. Verify current enrollments of graduated/transferred Perkins borrowers Verify cohort default rates Verify parent/sibling enrollments EnrollmentSearch -Financial Aid/Loan Collection NATIONAL STUDENT CLEARINGHOUSE

  44. EnrollmentSearch is compliant per U.S. Dept. of Ed, August 2, 1999 Student FERPA blocks honored, as required Only directory information is disclosed, where required FERPA Consideration NATIONAL STUDENT CLEARINGHOUSE

  45. All Clearinghouse schools in “good standing” Sign participation agreement Submit annual subscription payment Begin use Eligibility NATIONAL STUDENT CLEARINGHOUSE

  46. Contact Information Northeastern Regional Office: Pam Gilligan 46 North Street Norfolk, MA 02056 Ph: (508) 541-8057 Fax: (508) 541-8007 gilligan@studentclearinghouse.org Main Office: 13454 Sunrise Valley Drive, Suite 300 Herndon, VA 20171-3242 Main phone: (703) 742-7791 Fax: (703) 742-7792 www.studentclearinghouse.org NATIONAL STUDENT CLEARINGHOUSE

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