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Academic Integrity in the Online Classroom

This case study explores the implementation of an online proctoring tool at Ohio State University, highlighting the need for academic integrity in the online classroom and the challenges faced in ensuring student identity verification. The study discusses the timeline, approach, and reception of the proctoring solution, as well as the stakeholders involved in the process.

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Academic Integrity in the Online Classroom

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  1. Academic Integrity in the Online Classroom Jacob Bane

  2. Agenda Current State Background Timeline Authentic Assessment Rollout Reception

  3. Current State Online Education at Ohio State

  4. Office of Distance Education and eLearning Created 2012 Ohio State Online, not a separate college, part of Ohio State ODEE ~110 Employees 22 Online Programs (AU18) 1,405 Online Students (AU18) 20,312 students taking a distance learning course (AU18)

  5. Background Why was an online proctoring tool needed?

  6. Higher Education Reauthorization Act of 2008 Requires institutions to verify the identity of a student who participates in class or coursework by using, at the option of the institution, methods such as: • A secure login and pass code; • Proctored examinations; and • New or other identification technologies that are effective in verifying student identification; and …must use processes that protect student privacy and notify students of any projected additional charges associated with the verification of student identity at the time of registration or enrollment

  7. Proctoring Solution Need: • Ensures the integrity of our degrees • Promotes sustainable growth and becomes a tool in our toolkit • Expectation of transparency about student costs at the time of course registration Proctoring Landscape • Ohio State • Arts and Sciences, Nursing, Veterinary Medicine

  8. Approach Needed Remote proctoring solution with Canvas integration Wanted Infuse authentic assessment

  9. Timeline Where we have been…

  10. SP15 RFP/RFI: Proctorio SP16 Pilot • 2 courses, 172 students, 2 exams AU16 Pilot • 2 courses, 138 students, 5 exams SP17: Enterprise RFP Launch AU17: Digital Flagship Launch SP18: Enterprise RFP Close Proctoring Timeline

  11. ODEE Stakeholders Cheryl Brilmyer – Project Manager Samantha Egbert – Student Rob Griffiths – Associate Vice President of Distance Education Mike Groeniger – Associate Director of IT Infrastructure Mark Herriot – Change and Process Coordinator Kate Keune – Chief Communications Officer Mollie McConnell – Technical Writer Meri Ellen Lynott – Instructional Designer PreetiPalvankar – Application Administrator Kim Putz – Systems Specialist Valerie Rake – Associate Director of eLearning Lucy Ramos – Associate Director of Distance Education Marketing Jen Simmons – Director of Distance Education Cory Tressler – Director of Learning Programs Office of Distance Education and eLearning

  12. Office of the Chief Information Officer (OCIO) Stakeholders Rahim Abdi – Accessibility Analyst Cathy Bindewald – Senior Relationship Manager Taylor Crane – Security Engineer Kristi Davis – Finance Manager Tracy Earley – Contracts Manager Randi Honkonen – Senior Communication Strategist Roland Kreml – Security Analyst Lead Clay Michalowski – Chief Administrative Officer Helen Patton – Chief Information Security Officer Tracey Richardson – Senior Director Service Management Office Leslie Weibush – Special Assistant to the Vice President Office of Distance Education and eLearning

  13. Campus Stakeholders Awais Ali – Nursing Director of IT and Business Systems Pete Bossley – Digital Accessibility Director Mike Dangler – Purchasing License Software Coordinator Carole Fallon – Senior Manager of Treasury Operations Kathy Green – Clark County Extension Office Leigh Gribble – Marion Instructional Support Heidi Hartley – Newark Testing Center Coordinator Darcy Hartman – ASC Senior Lecturer Lee Ann Johnson - Southeast Region Extension Office Mike Kaylor – ASC Director of Academic Technology Scott Lissner – ADA Coordinator Megan Lobert – ASC Academic Program Specialist Andrew Mueller – Mansfield Director of Conard Learning Center Holly Nibert – ASC Associate Professor Mike Stumpf – Assistant Registrar – Testing Center Chris Taylor – Health and Rehabilitation Sciences Instructor Alice Teall – Nursing Instructor Deana Namuth-Covert- Director of Online Education and Outreach (CFAES) Jeanne Osborne- ATI Wooster Assistant Director of Academic Affairs Erika Schnepp – Lima Director of The Learning Center Vickie Snyder - Southeast Region Extension Office Office of Distance Education and eLearning

  14. National Stakeholders University of Arizona • Melody Buckner - Interim Dean of UA South/ Director of Digital Learning and Online Education at the University of Arizona • Katy Holt – Instructional Technologist University of Cincinnati • Paula Doughman – Manager of the Testing Center • Paul Foster – Director of Instructional Services Clemson University • Melissa Lockhart – Learning Technologies Manger Florida Atlantic University • Sybil Alfred - Associate Director - Office of Executive Programs University of Minnesota • Bob Rubinyi – Senior Analyst for Online Learning in the Center for Educational Innovation University of South Florida • Lindsey Mercer - Associate Director Online Faculty Training and Support Office of Distance Education and eLearning

  15. Member of the ODEE Toolset • Part of $100 Distance Fee Fully integrated into CarmenCanvas The tool allows the instructor to: • Record exam audio and video for review afterward • Leverage algorithms to identify potential academic misconduct and efficiently review the relevant recording segments • Check exam recordings to confirm the BuckID shown at the exam start matches the intended student Proctorio

  16. Authentic Assessment The Second Half of the Puzzle

  17. Support Landscape Office of Distance Education and eLearning Program versus Course Support Distance Education Learning and Teaching Academy (DELTA) • Kickstart Weeks Learning Systems and Infrastructure (LSI)

  18. Support Landscape University Center for the Advancement of Teaching (UCAT) Course Design Institute (CDI) for Online Courses *SP19: University Institute for Teaching and Learning (UITL)

  19. Master of Arts in Art Education Adobe Connect Final Presentations • Three recorded time options • PowerPoints and Recordings posted in Canvas Discussions Art Making • Video, Photography, Writing • Posted in Canvas Discussion

  20. Masters of Healthcare Innovation Google Hangouts • Live and Recorded Discussions • Instructions and tutorial video • Recordings posted in Canvas Discussion Conference Style Tracks • Clinic, Small Hospital, Large Hospital • Personal Budget

  21. Master of Arts in Bioethics Develop basic bill proposal for legislation to push forward ethical policy Create personal process and procedure for conducting research in an ethical way

  22. Bachelor of Science in Health Sciences Create informational and/or promotional product to educate the community on some aspect of health • Intentionally left open ended • Videos, posters, airplane advertisements

  23. Associate of Arts in Early Childhood Development and Education Lesson plan creation and sharing

  24. Center for Language, Literatures and Cultures Spanish and Portuguese • Speaking via Canvas Discussion

  25. Academic Integrity Workshop 90 Minute Session Academic Integrity Best Practices and Research (DELTA) TurnItIn (LSI) Canvas Quizzing (LSI) Proctorio (DELTA/LSI) UCAT CDI Infused Academic Integrity

  26. Rollout Message and Marketing

  27. Academic Integrity Authentic assessments One tool in the of toolkit Not for every quiz Proctoring options Message

  28. SP18: Involved stakeholder messaging • Deployment of webpages and Resource Center pages • Messages to involved RFP and Pilot stakeholders • Carmen Affiliates, Exploring Learning Technologies Community (ELT), Committee on Academic Misconduct (COAM), Existing Proctoring User Base, Computer Lab Managers SU18: Broad messaging and rollout • Innovate • University announcements and messaging • Workshops AU18: Broad messaging • New Faculty Guide • University announcements and messaging • Workshops Timeline

  29. Web Presence • Odee.osu.edu Instructor and Student Pages • Resource Center Academic Integrity Workshop • Academic Integrity, TurnItIn, Quizzes, Proctorio Involvement of Campus Stakeholders • COAM, Carmen Affiliates, ELT Documentation and Support

  30. Reception How’s it going?

  31. Lockdown Browser running parallel Chrome Plugin Accessibility and providing Alternatives Aspects

  32. Updating and Providing Language for End Users Buck ID vs Driver’s License 18 Years of Age Data Retention and Extraction Keyboard Shortcuts for Foreign Language and Special Characters Reports and Flags Considerations

  33. Medical Center Network iOS Pending Questions

  34. Questions? Jacob Bane.17@osu.edu (614) 292-6294 Office of Distance Education and eLearning

  35. Thank You! Office of Distance Education and eLearning Jacob Bane.17@osu.edu Office of Distance Education and eLearning210-2 Mount Hall(614) 292-6294odee.osu.edu

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