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Promises and Pitfalls of Organizational Change. “One definition of insanity is doing the same things over and over again and expecting different results.â€. Managing the pitfalls. THE “GIVENS The need to change is dramatic and inescapable.
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Promises and Pitfalls of Organizational Change “One definition of insanity is doing the same things over and over again and expecting different results.”
Managing the pitfalls . . . THE “GIVENS • The need to change is dramatic and inescapable. • Change is uncomfortable and has consequences for everyone. • Managing the change effort must be a shared responsibility of all stakeholders.
Managing the pitfalls . . . Organizational Crisis + Organizational Change = More work; Different work; Evolving expectations; Organizational and personal uncertainty % Increased attention to changemanagement______________ Stress; Strained relationships; Urge to retreat or resign from change effort
Leading the promise . . . • Establish URGENCY Sound the wake-up calls • Form a GUIDING COALITION Create a corps of believers • Create a VISION Paint a simple picture of future • Communicate the VISION By a factor of 10X!
Leading the promise . . . • Empower people to ACT Time, resources, help, support • Plan short-term WINS Baby steps, baby steps, baby steps • Sustain MOMENTUM over long term At least a five to ten year commitment • INSTITUTIONALIZE new approaches Cement them in the new culture
“The dogmas of the quiet past are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew and act anew.” - Abraham Lincoln