Altiris IT Management Suite 7.0: Redefining Endpoint Management

1. Q1: Joint ISO/Marketing Program: Security Penney Farris May 25, 2010

2. Heathrow • May 20 – Targeted Attacks on Intellectual Property • May 25 -- Altiris 7.0 • May 27 --Data Loss Prevention 10.5 • June 2 – Call Blitz for Altiris and DLP • June 8 – Control Compliance Suite 10.0 • June 10 – Symantec Protection Suite • June 16 – Call Blitz focusing on above messaging and products • Note: Trainings are at 11:00 a.m. ET and 2:00 p.m. ET

3. Q1 ISO Program: Altiris IT Management Suite 7.0 Redefining Endpoint Management Rick Maddox, Sr. Mgr. Product Marketing May 25, 2010

4. Altiris IT Management Suite 7.0 Overview IT Management Suite

5. Altiris IT Management Suite and Enterprise Security Protect theInfrastructure • Symantec™ Protection Suite • Symantec™ Data Loss Prevention Protect the Information • Symantec™ Control Compliance Suite Develop and Enforce IT Policies • Symantec™ IT Management Suite Manage Systems IT Management Suite

6. Altiris IT Management Suite – Key Plays 1 2 3 IT Management Suite

7. Simple Management Projects to Get You Started Altiris IT Management Suite from Symantec

8. Starting the Conversation IT Management Suite

9. Starting the Conversation IT Management Suite

10. Starting the Conversation IT Management Suite

11. IT Management Suite Competition Microsoft System Center Configuration Manager LANDesk Enterprise Suite BigFix, KACE X Competition Market Leader in PC Lifecycle management—Gartner and Forrester + Symantec has integratedandbest-in-class products for management and Security + ITMS Strengths Industry-leading endpoint management from a single vendor – vendor/product consolidation + IT Management Suite

12. IT Management Suite Cross-sell/Up-sell Opportunities Products are already integrated on the Symantec Management Platform IT Management Suite

13. Pricing and Entitlements • Has the pricing, licensing changed? If so, how? • Are there any “gotchas” to upgrades? • What is the integration with other Symantec products? Competitive products? • Are there any “compatibility” issues we need to be aware of? • Customers with current maintenance on Total Management Suite 6 are eligible to a license for license entitlement of Altiris IT Management Suite 7.0. • 1,000 licenses of Total Management Suite can be exchanged for 1,000 licenses of IT Management Suite 7.0 IT Management Suite

14. Asset Management Case Study Starting Point Asset Management Win Additional Opportunities • $325K in additional deals • Standardize on SEP ($85K) • Replaced Trend and McAfee • New Initiative ($60K) • Endpoint Encryption • Replaced Helpdesk ($180K) • ServiceDesk and Workflow • Storage Foundation next • Have visibility into servers • $100K License Transaction • Sold Asset Management Suite • Buyer • CIO bought into Symantec as a strategic buyer • Engaged with 25 different teams • Current Success • Reduced license position with Microsoft by $380K • Home Insurance Company • 4,500 endpoints • Existing Symantec Products • Symantec AntiVirus • Customer Pain Point • License reclamation IT Management Suite

15. McAfee False Positive Success StoriesHome entertainment services provider Customer Profile Impact • More than 400 systems damaged without warning • Calls to IT team increased (reports of virus-like behavior) • Call center environment effected, which slowed ability to conduct new transactions and provide necessary customer service • Mid-size home entertainment services provider • 10,000 systems under management • Multiple call centers Results • Used Altiris deployment capabilities to create fix within 20 minutes • Rebooted all effected systems to a safe, pre-boot OS, then remediated all within 4 hours • All remediation completed remotely • PCs repaired 6-12 hours ahead of manual resolution, which came later that day from McAfee Cash in on Windows 7 :: Endpoint Management Key Plays

16. Key to Success Focus on the complex problems that customers have but don’t overwhelm customers with breadth. Some potential customer problems and processes include: • End user software request • User new hire (on-boarding) and exit • Windows 7 migrations • Quickly process help desk requests • Prepare for an upcoming software license audit • Prepare quick dashboard reports for asset inventory for a variety of uses IT Management Suite

17. APPENDIX IT Management Suite

18. Altiris IT Management Suite and Enterprise Security Endpoint Management Security • Asset Discovery • 54% of respondents actively manage less than 60% of their IT assets • Patch Management • 90% of successful exploits involve vulnerabilities for which a patch has been available for six months or longer… • Windows 7 Migrations • Patch Management • License Compliance & Harvesting • Asset Discovery • Service Catalog | Automation    IT Management Suite

19. IT Management Suite Buyers VP of IT Server Operations Desktop Operations Asset Mgmt Groups Dsktp Engineering Mgr Dsktp Engineer Client Engineer Dsktp Services Mgr Infrastructure Solutions System/IT Admin IT Manager IT Ops Director IT Ops Manager Server Engineering Mgr Server Engineer Data Center Analyst Server Administrator Datacenter Manager Asset Manager Help Desk Manager IT Support Specialist IT Director Desktop Services & Support Change Manager Enterprise Organization: VP of IT Mid-size organizations: Functional IT IT Management Suite

20. IT Management SuiteCompetitions’ Weaknesses Lack of integration between endpoint management functions – LANDesk, MSFT X Lack of integrated service and help desk capabilities – LANDesk, BigFix, KACE X Lack of multiple platform support – MSFT X Complicated pricing and licensing schemes - MSFT X IT Management Suite

21. IT Management Suite 7.0 Component License Ratios • Notes • Licenses are distributed according to the defined ratios • Client and Server license will be distributed equally, but can only be applied up to the amount of IT Management Suite licenses purchased IT Management Suite