e-Skilling South Africa Preparing for Impact

1. e-Skilling South AfricaPreparing for Impact e-skilling south africa for equitable prosperity and global competitiveness For: Presentation to the Portfolio Committee on Basic Education 20 August 2013

2. IMPACT (OUTCOMES) AGAINST NATIONAL STRATEGIC PRIORITIES the mandate - build a better life for all through an enabling and sustainable world class information and communications technologies environment. IS/KE Technologies Access Business (incl ICT Sector) Individuals, Civil Society INFORMATION SOCIETY AND KNOWLEDGE ECONOMY DRIVERS Affordability Government e-Skills ENABLING ENVIRONMENT Economy • quality of education • healthy life for all • safe environment • decent employment • a skilled and capable workforce • an efficient, economic infrastructure network • rural development • improved quality of household life • effective local government system • environmental assets and natural resources • a better Africa and a better world • an efficient and development-oriented public service and an empowered, fair and inclusive citizenship. USAGE innovation USAGE Society e-READINESS strategic objective- ICT as a strategic social and economic enabler for a knowledge economy: (1) Policy (2) Broadband (3) Broadcasting Digital Migration (4) Postbank (5) e-Skills

3. an integrated approach: departmental an all-inclusive approach for national impact ICT Policy SENTECH USAASA IS/KE Technologies Access Content ICT Policy ICT Policy SABC .zadna e-skills Post Office Affordability E-SKILLS INSTITUTE ICASA ISSA SENTECH NEMISA ICT Policy

4. the mandate - build a better life for all through an enabling and sustainable world class information and communications technologies environment. ICT Policy SENTECH USAASA IS/KE Technologies Access strategic objective- ICT as a strategic social and economic enabler for a knowledge economy: (1) Policy (2) Broadband (3) Broadcasting Digital Migration (4) Postbank (5) e-Skills Content ICT Policy human capacity development or e-skills ICT Policy SABC .zadna • The Institute: A national catalytic collaborator, facilitator and change agent for developing e-skills capacity in the country. • Considering: • Mangaung resolutions: e-skills Fund for FET colleges and rural universities; media and ICT studies in all provinces; e-Skills development plan by 2014; computer/e-literacy in all schools – software dev., programming, end-user computing • NDP: SA an e-literate society by 2030 • Draft MTSF (2014-2018): e-literacy a DoC responsibility e-skills Post Office Affordability E-SKILLS INSTITUTE ICASA ISSA SENTECH NEMISA Strategic Plan (2013 – 2018) & Annual Performance Plan 2013/14 - approved by the Portfolio Committee on Communications ICT Policy

5. The Institute: A national catalytic collaborator, facilitator and change agent for developing e-skills capacity in the country. • Guided by and in addition to the NDP and draft MTSF 2014 - 2018: • First and Second National e-Skills Plan of Action 2010 and 2013 • Findings of the Provincial e-skills environmental scans initiated by the Department through the e-SI • Lessons learn’t from countries such as USA, Mexico, Australia, New Zealand, Ireland, UK, South Korea, Cuba, Kenya, Rwanda and the EU in building their information society or knowledge economy; and • DST Ministerial Review on the STI Landscape in SA; • Human Development Strategy of SA; and • Policy Framework for the Provision of Distance Education in SA the institute a decentralised model

6. building an inclusive informationsociety and knowledge economy DOC - STATE OWNED COMPANIES USAASA, SENTECH, ICAASA, SABC, ZAdna, Post Office THE INSTITUTE FOR E-SKILLS: multi-stakeholder collaboration, service delivery, praxis, teaching and learning, research and innovation, aggregation, community based leadership, monitoring and evaluation “Upgrading the overall skills at all layers of society and increasing efforts to build affordable infrastructure for all allows the country to increase its ICT readiness and uptake and in turn spread its impacts across society” [WEF, 2012] ICT for Rural Development [aggregate supply and value to improve local profitability, effectiveness, efficiency and transparency of service delivery within a rural development paradigm] E-enablement of effective service delivery [efficient and effective service delivery, e-participation, e-democracy] E-inclusion and Social Innovation [access, social appropriation of ICT, platform for social innovation, active participation] Creative New Media Industries [ICT sector, mobile apps development, broadcasting including community radio] Knowledge-based society and e-social astuteness [e-literacy] Connected Health Youth e-Leadership Advocacy and Awareness National Development Plan 2012 [new job opportunities; knowledge workers; capable state]

7. Smart Knowledge Community Centres Connection with microcredits Incubation and consulting Connection with marketing networks Basic training Entrepreneurship Program Legal advice Applied Knowledge Formal Education Education Health and Nutrition Natural Resources use and management Informal Education Self construction capitalising existing asset base e-skilling south africa for equitable prosperity and global competitiveness an all-inclusive approach for national impact • USAASA, TELKOM, DHET, DBE, DRDLA • 163 centres across the country • Dinaledi Schools • Community Learning Centres • Community Centres…and so on • multi-stakeholder network (government, business, education and civil society) • 6 provincial e-skills CoLabs(aim is one per province) • 28 FET Colleges (in collaboration with DHET) • Basket of e-skills service offerings aligned to the NDP i.e. Connected health, E-inclusion and social innovation, ICT for rural development, E-enablement of effective service delivery and Knowledge-based society and e-social astuteness (e-literacy) • A tested prototype for a virtual knowledge production platform • In the pipeline: broadband, digital migration, community development workers (CDWs)

8. Strategic Collaborators: • International Telecommunications Union (ITU) • European Union: EU/RSA Dialogue • CISCO • ECDL/ICDL • WSIS Youth Awards • RIM/BlackBerry Scholarships • The Informing Sciences Institute • Queensland University of Technology (AAF) • South African Qualifications Authority (SAQA) • Universal Services Access Agency of South Africa (USAASA) • Implementation Collaborators: • Department of Communications (DTT, Broadcasting, SMME Development) • Universal Services Access Agency of South Africa (USAASA) • Department of Public Service Administration (CDWs) • Department of Rural Development and Land Affairs • Other: • Gauteng Economic Development Ministry/Ekurhuleni: Job Summit • Study Tour: Zambian delegation • DoC Imbizos’: Limpopo and KZN • In the pipeline: Mozambique, Kenya Value Proposition multi-stakeholder collaboration e-skilling south africa for equitable prosperity and global competitiveness an all-inclusive approach for national impact • According to its mandate, by its very nature, the e-SI has to deal with alldimensions of e-skills – “e-skilling the nation”

9. Smart Knowledge Community Centres Connection with microcredits Incubation and consulting Connection with marketing networks Basic training Entrepreneurship Program Legal advice Applied Knowledge Formal Education Education Health and Nutrition Natural Resources use and management Informal Education Self construction multi-stakeholder collaboration e-skilling south africa for equitable prosperity and global competitiveness an all-inclusive approach for national impact • According to its mandate, by its very nature, the e-SI has to deal with alldimensions of e-skills – “e-skilling the nation” Limpopo: The Connected Health CoLab is working with the Ministry of Health and the Department of Health in the province to address the e-skills gaps at a community and professional level Gauteng: The Creative New Media Industries CoLab is working on piloting the DTT training in Mpumlanga in collaboration with the Siyabuswa community Northern Cape: -building e-astuteness (e-literacy) model was developed in collaboration with local authorities, schools, FET colleges and community members and is being tested for national scalability. KwaZulu Natal: The e-enablement of government service delivery CoLab is working with DPSA and the Provincial Government to pilot the CDW capacity development training. Eastern Cape: Institute represented by its ICT for Rural Development CoLab is a member of the provincial task team responsible for the roll-out of SIP 15: Expanding access to communication technology. The provincial task team is led by ECSECC and includes Mr Ayanda Madyibi, the Provincial CIO and Chairperson of the PGITO Council in the Office of the Premier. The role of the Institute/CoLab is to assist with the the identification and development / provision of skills, etc. necessary to support the various components of the project. Western Cape: The e-Inclusion and Social Innovation CoLab is a member of the CHEC initiative and a member of the Human Resource Development Task Team.

10. instructional design capacity needed • peer-to-peer learning • online tutoring • foresight: education and technology trends • development of a pre-registration application • pre and post online assessment process and application Gearing for Impact NCCF teaching and learning e-skilling south africa for equitable prosperity and global competitiveness an all-inclusive approach for national impact National e-Skills Curriculum and Competency Framework • Developed an Instructional Designer Guideline and Template: • courses aligned to NDP • shift towards 100% online offerings (informal/community and formal) • peer-to-peer learning • pre-registration • pre & post online assessments

11. Gearing for Impact PoC Community Learning Centres/ e-Centres Community Learning Centres/ e-Centres Civil Society incl. Organised Labour Provincial e-Skills Knowledge Production CoLabs Global Development Partners Community Learning Centres / e-Centres ICT for Rural Development Social Incubators Business Government Education Social Incubators Social Incubators e-Inclusion & Innovation e-Entrepreneurship & Creative Industries Free and Open Source e-Skills Government e-enablement e-Health architecture for knowledge creation e-skilling south africa for equitable prosperity and global competitiveness virtual network Stakeholder community Provincial Level Knowledge Creation Community Level (community centre, school, FET college) Smart Community Knowledge Centres Smart Community Knowledge Centres Smart Community Knowledge Centres e-Leadership e-Astuteness Platform for: Technology Literacy Knowledge Deepening Knowledge Creation

12. Instructional Design NCCF architecture for knowledge creation e-skilling south africa for equitable prosperity and global competitiveness collaboration, teaching and learning, research and innovation and aggregation

13. e-Skills delivery model supported by ICT supports informal and formal learning across the country within a developmental context

14. ResNeS Framework and Plan research and innovation e-skilling south africa for equitable prosperity and global competitiveness an all-inclusive approach for national impact • Not everything can be done by the Institute, but the Institute must have an all-inclusive view and vision, based upon which • the mutual dynamics can be determined • choices for action can be made • responsibilities of role-players can be established • priorities can be set • learning pathways can be determined • roles (for action) can be allocated, etc. • For that, we need a structured taxonomy and framework for e-skills

15. IT / ICT Practitioner skills Sector user e-skills IT / ICT Practitioner skills Societal interventions Organisations (bus., gov., etc.) Sectors (health, educ, etc) Towards an e-skills framework (all-inclusive) a.o. Sector user e-skills in 30

16. Sector user e-skills Sector user e-skills ICT practi-tioner skills e-Leader-ship skills e-Literacy Towards an e-skills framework (all-inclusive) a.o. Sector user e-skills in 32

17. e-skills framework e-skilling south africa for equitable prosperity and global competitiveness taxonomy e-Literacy: The ability of individuals to use digital tools and facilities to perform tasks, to solve problems, to communicate, to manage information, to collaborate, to create and share content and to build knowledge, in all areas of everyday life and for work.

18. e-skills framework e-skilling south africa for equitable prosperity and global competitiveness taxonomy • Sector user e-skills: • The e-skills for work in a specific sector or type of organisation. • These skills can be • of a general nature (e.g. a general e-skills set for business), or • a specific skills set applicable to that sector (e.g. the graphics industry, or health), or • a combination of both. • The skills sets must be worked out for each sector.

19. e-skills framework e-skilling south africa for equitable prosperity and global competitiveness taxonomy • ICT practitioner skills: • The skills/capabilities required for • researching, developing and designing, managing, the producing, consulting, marketing and selling, the integrating, installing and administrating, the maintaining, supporting and service of ICT systems.

20. e-skills framework e-skilling south africa for equitable prosperity and global competitiveness taxonomy e-Leadership skills: A portfolio of skills, representing expertise in both using ICT systems and leading organizations (or divisions/functions in an organisation), as appropriate to the specific context. These skills are often referred to as a T-shaped portfolio of skills. e-Leadership is defined as “the accomplishment of a goal that relies on ICT through the direction of human resources and uses of ICT” (N. Fonstad, INSEAD).

21. Computer skills: ...software and hardware Computer literacy: ...knowledge and ability to use programmes and applications Information literacy: ...knowledge of sources, search strategies, appraisal e-Literacy: ...build networks, use and create information and knowledge e-Skills: ...IS technologies + work context + strategy + behavioural competencies Conceptual Clarity 12

22. Aggregation Framework

23. WEF Global IT Report e-readiness rankings ICT Policy SENTECH USAASA IS/KE Technologies Access Content ICT Policy ICT Policy SABC .zadna e-skills Post Office Affordability E-SKILLS INSTITUTE ICASA ISSA SENTECH NEMISA ICT Policy

24. the desired results for this intervention will be seen in: its direct impact against the NDP 2012; the increase in the country’s e-readiness rankings; the increase of life chances through the effective social appropriation of ICT; better application of ICTs across the society, organisations and service delivery structures; the increase in and integration of knowledge workers in all sectors; establish a peer driven youth leadership movement that can: Grow enrollments in ICT focused education Grow enrollments in the social appropriation of ICT for local benefit Develop e-astuteness across the full socio-economic spectrum of youth better analysis of mega data that influences policies around employment, innovation, productivity, inequity and skills development for an inclusive knowledge economy and capable state; the increase of research capacity aligned to incubation, job opportunities and that of a developmental state; and access to technology = LEADERSHIP, INCLUSIVE GROWTH AND EQUITY ResNeS Framework and Plan Value Proposition Gearing for Impact Instructional Design Aggregation Framework PoC NCCF envisaged impact e-skilling south africa for equitable prosperity and global competitiveness e-skiling 1 000 x 10 000

25. Greater coordinator and alignment to support the strategic goals as articulated in the “Towards the Realisation of Schooling 2025. Teaching and Learning: Professional Development for Teachers on the use of ICT for teaching and learning (incl. instructional design capacity) Build leadership capacity around the investment of ICT (management of schools and district offices) Promote e-literacy/e-astuteness to leverage new job opportunities presented by the Information Society and Knowledge Economy (e.g. Broadcasting Digital Migration – 23 new channels) as part of articulation (communities, schools, FET colleges and universities) Explore ways as to capture the e-skills capacity development programmes of Basic Education as part of a national aggregation framework for e-skills Proposed Recommendations e-skilling south africa for equitable prosperity and global competitiveness Establish a Joint Task Team including that of DHET to formalise the opportunities as outlined above.