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Understanding Formal and Informal Reports

Learn the difference between formal and informal reports, the types of informal reports, the steps for conducting research, the components of a formal report, and the advantages of correct report formatting.

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Understanding Formal and Informal Reports

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  1. Chapter 10 Business Research and Report Writing Business Communication Krizan, Merrier, Logan, & Williams

  2. Learning Objective 1 Distinguish between formal and informal reports. Business Communication Krizan, Merrier, Logan, & Williams

  3. Formal Reports • May contain a title page, transmittal message, table of contents, list of illustrations, abstract, body, glossary, appendix, and reference list. • Usually written in the third person. • Use headings. Business Communication Krizan, Merrier, Logan, & Williams

  4. Informal Reports • May consist of a title page and body or only the body. • May be formatted as a letter or a memo. • Are written in the first person. • Use headings. Business Communication Krizan, Merrier, Logan, & Williams

  5. Learning Objective 2 Identify the types of informal reports. Business Communication Krizan, Merrier, Logan, & Williams

  6. Types of Informal Reports • Progress • Periodic • Technical Business Communication Krizan, Merrier, Logan, & Williams

  7. Learning Objective 3 Identify and use the five steps for conducting research. Business Communication Krizan, Merrier, Logan, & Williams

  8. Conducting Research • Plan the research. • Gather the information. • Analyze the information. • Determine the solution(s). • Write the report. Business Communication Krizan, Merrier, Logan, & Williams

  9. Learning Objective 4 Describe the components of a formal report. Business Communication Krizan, Merrier, Logan, & Williams

  10. Formal Report Components • Report cover • Margins • Line spacing • Headings • Internal source citations • Numbering Business Communication Krizan, Merrier, Logan, & Williams

  11. Learning Objective 5 List the advantages of correct report formatting. Business Communication Krizan, Merrier, Logan, & Williams

  12. Advantages of Correct Report Formatting • Good first impression • Decreases time for the reader to gain confidence in report writer’s credibility • Improves readability • Helps the reader follow the organization of material Business Communication Krizan, Merrier, Logan, & Williams

  13. Learning Objective 6 Write formal and informal reports. Business Communication Krizan, Merrier, Logan, & Williams

  14. Formal Reports Are normally written in the third person May contain visual aids and material from secondary sources Have a detailed structure Informal Reports Are normally written in the first person Generally do not contain visual aids or material from secondary sources Are less structured May be formatted as letters or memos Formal and Informal Reports Business Communication Krizan, Merrier, Logan, & Williams

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