Welcome to University Hospital, Coventry

1. Induction on Monday, 3rd October 2016 09:00 in Clinical Sciences Building (CSB) SSC2 September – November 2016 Welcome to University Hospital, Coventry

2. Induction for Student Selected Component at UHCW • Occupational Health • Clinical Skills (T.Docs) • Domestic Arrangements • Undergraduate team at UHCW • Clinical Teaching Fellows • The Grand Round • Fire Alarm • Medical Education Office Hours • UHCW Locations – see Floor Maps • Library • Library Cards for Photocopying • Trust Controlled Memory Sticks • Student Lockers • Registration Forms and Support • Confidentiality & Consent • Continuous Student Feedback and Dialogue • Process for Raising Concerns • Student Identification Badges • Car Parking • Any Questions 2

3. Occupational Health • Effects of Health on Work and Work on Health • Infection Risks • Exposure Prone Procedures • Sharps Injury Reporting • Skin Care and Dermatitis • Occupational Stress • Electives • Other Issues

4. Clinical Skills – T.Docs • Resuscitation and Clinical Skills • Life support skills are vital for anyone involved in patient care and are a mandatory training requirement. • The following national courses are run within the Trust:- • Advanced Life Support (ALS)• Immediate Life Support (ILS)• Acute Life Threatening Events Recognition & Treatment (ALERT)• Advanced Paediatric Life Support (APLS)• Paediatric Life Support (PLS)• Neonatal Life Support (NLS)• Generic Instructor Course (GIC) Student contact: Linda Crinigan linda.crinigan@uhcw.nhs.uk (x28311) / 02476968311 Location 3rd Floor, Clinical Skills Suite

5. Domestic Arrangements Support Staff for Medical Students The Administration team for Undergraduates is located in Room 00053 (behind the Main Reception Desk), Clinical Sciences Building (CSB) at University Hospital. Undergraduate Co-ordinator details: Helen Perdue Phase III Administrator Medical Education Department Clinical Sciences Building University Hospitals Coventry & Warwickshire NHS Trust Clifford Bridge Road Coventry  CV2 2DX Tel: 024 7696 8711    Extn: 28711 email:  Helen.Perdue@uhcw.nhs.uk 5

6. Undergraduate Team at UHCW • Helen Perdue Undergraduate Administrator • Eva Ntouni Obs & Gynae Administrator • Gladys Moore Senior Surgery Administrator • Karen Stanley Child Health Administrator • Zoe Taylor Examinations Lead

7. Fire Alarm • Fire Alarm tested every Tuesday. Ignore unless the alarm is continuous. • If Fire alarm sounded in CSB, all those in the building to meet outside the front of CSB. • When instructed by CSB Fire Officer, please leave by recommended exit.

8. Medical Education Office Hours Monday – Wednesday 08:00 – 17:00 Thursday & Friday 08:00 – 16:30 Voice messages can be left on the following number for out of hours calls: x28793 / 02476968793 or send email to: Robert.simpson@uhcw.nhs.uk 8

9. Clinical Teaching Fellows • Based on the second floor, CSB • Contact number – x28727 / 02476968727 • Internal telephone on second floor by lifts • Email: Teaching.Fellows@uhcw.nhs.uk • CTFs at UHCW are

10. The GRAND ROUND • e.g. Friday 4th September @ 1pmThe Lecture Theatre, CSBDrinks and biscuits will be served at 12.45pm • 'Cancer Research Coventry’ • Dr Martin Scott-Brown, Consultant Clinical Oncologist & Deputy Lead Cancer Clinical Research in the West Midlands Clinical Research Network. • 'Update on the Acute Medical Unit - the opening of the Medical Decisions Unit‘ • Dr Simon Fletcher, Consultant Nephrologist & team • If you have any queries please contact Andy Ilchyshyn. See you there!

11. Key Locations at UHCW • Ground Floor – Surgical Training Centre, Lockers, Pharmacy, Outpatient Clinics, Rheumatology, Rehabilitation Unit • First Floor – Emergency Department, Operating Theatres, Cardiology, Critical care Unit, Anaesthetic Offices, Women’s and Children’s Unit • Second Floor – Obstetrics & Gynaecology, General Surgery, Gastroenterology & Endocrine, Dietetics • Third Floor – Clinical Skills & Student Learning, Cardiology, Respiratory, Oncology, Haematology, General Surgery and Urology, Head & Neck • Fourth Floor – Occupational Health, Pathology, Stroke & Age Related, Neurosciences, head and Neck, Infection Control • Fifth Floor – Orthopaedic Wards, Dialysis, Therapy Suite, Ward and Day Beds

12. Clinical Sciences Library UHCW • 36 computers in the Library. All have Microsoft Office and Internet access. They are independent of the Trust network, so you don't need to have a Trust ID to access the Internet. A scanner is also available and there are 13 plug-in ports for personal laptops.  Free Wireless Internet is also available - point your software to Clinical_Sciences.

13. Library Cards for Photocopies • Available from the Library • Provides free photocopying in the Library at UHCW to the value of £3.00 • Top-up facility available for the Library cards

14. Trust Controlled Memory Sticks • Available from ICT Services • Submit completed form to Helen Perdue • Following approval, complete security statements and sign for memory stick • Return to UHCW when no longer required for re-use

15. Student Lockers The main set of lockers for students are located behind the main entrance of the hospital (The Mall). There are a number of lockers available to Medical Students ONLY, located on the 3rd floor Clinical Skills area and in the male and female toilets, behind main reception in the CSB on the ground floor. Enter the Mall and turn left before the entrance to the central restaurant. Follow the corridor through the double doors to room AEP00002 on your left. Please use the sticky labels provided to identify your locker. Please note the changing facilities in the canteen area in the Mall are restricted for use by the local NHS staff only. 15

17. Registration Forms and Support If required, please complete or amend details (change of address or mobile number) on the UHCW Registration Forms. This information is important as it provides the means to contact you in an emergency. There is a wide supporting mechanism in place (please see course document) and it is worth emphasising the levels of support available at the Trust. • Undergraduate and Specialty Co-ordinators • The Consultants you are attached to on the block • The Associate Clinical Directors • The Specialty Leads • Pastoral Care is provided by Ms Deborah Markham d.h.markham@warwick.ac.uk 024 76150206 17

18. Confidentiality & Consent • Keep patient information confidential • Ask for consent for uses of patient information other than for direct care and treatment • Only those directly involved in care and treatment to have access to health information UHCW documents • Confidentiality Policy (GOV-POL-003-08) • Health Records Management Policy (GOV-POL-014-08) • Consent for Examination or treatment Policy (GOV-POL-004-06)

19. Continuous Student Feedback and Dialogue • Student Feedback and Complaints Resolution Framework • Introduced from 29 September 2014 • For more information see: www.warwick.ac.uk/go/studentfeedbackandcomplaints/

20. Process for Raising Concerns • Confidentiality – concerns can remain anonymous – not recommended • Discuss your concern with someone • If in doubt, consult the GMC guidance (includes interactive quiz) • Discuss your concern before submitting a report • Level of concern varies from troublesome to a possible safety issue e.g. serious breach of professional standards (rare occurrence). • Guidelines document - Reporting Concerns over patient safety or staff conduct: Medical Student Guide

21. Student Identification Badges Interpreted extract from Security Procedures document:- Students that join the Trust will be issued with an access card to allow access to general areas and wards required by medical students during study periods. Additional access requirements will need to be authorised by one of the approved, administrative staff or from the Undergraduate Co-ordinator. Photographs and issuing of badges are provided by Facilities Management staff in the FM building (Reception Desk entrance). Upgrades can be provided remotely by contacting Helen Perdue (x28711) or Helen.Perdue@uhcw.nhs.uk for authorisation. NB Lost cards will have to be paid for (£5) by the student. 21

22. Car Parking Although car parking is provided for patients, visitors and NHS staff, there is still a limited number of spaces available. However, we now have allocated spaces for students in Car Park 10. Car Park permits can be obtained from the Medical School and, as with all car parks at University Hospital, there are no guaranteed spaces. Good advice is to arrive early to ensure parking spaces are available. Recent observations indicate that parking in Car Park 10 is not usually a problem for students. Please note some spaces require pre-payment. 22

23. Any Questions? 23