140 likes | 161 Views
Explore the factors influencing comprehension, memory, and cognitive learning in Chapter 4. Learn about message characteristics, memory theories, and cognitive schemas. Discover how message characteristics, the message receiver, and environmental factors impact comprehension and retention.
E N D
Comprehension • What is comprehension? • Must understand • Factors that Influence • Message characteristics • Message receiver • Environmental characteristics
Message Characteristics • Physical Characteristics • Intensity • Color • Font (Masculine or Feminine) • Numbers • Simplicity-Complexity • Message Congruity • Figure & Ground
Message Characteristics • Message Source • Likeability • Expertise • Trustworthiness • Credibility • Counterarguments • Support arguments Source: http://www.sportsthenandnow.com
Message Receiver • Intelligence/Ability • Involvement • Familiarity/Habituation • Familiar • Habituation • Adaptation level • Expectations • Physical limits • Brain dominance • Right-brain • Left-brain
Environmental Characteristics • Info intensity • Framing • Prospect theory • Negative-framing • Positive-framing • Priming • Timing
Memory • What is it? • Multiple Store Theory of Memory • Sensory memory • Workbench memory • Long-term memory
Memory • Sensory Memory • Unlimited capacity • Iconic storage • Echoic storage Source: http://www.tripadvisor.com
Memory • Workbench Memory • Encoding • Retrieval • Duration • Capacity • Involvement
Four Ways to Remember Stuff • Repetition • Cognitive interference • Dual Coding • Meaningful Encoding • Chunking
Long-Term Memory • Semantic Encoding • Memory Trace • Spreading activation • Mental Tagging
Associative Networks & Consumer Knowledge • Associative Networks • “Network of mental pathways linking all knowledge within memory” • AKA semantic network • Declarative knowledge • Nodes • Paths
Big Mac Mc Café Happy Meal McDonald’s Tea Ronald McFlurry Fries Fast food
Cognitive Schema • Schema • Exemplars • Prototypes • Reaction to New Products • Script • Episodic Memory • Nostalgia • Social Schemata • Elaboration