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Explore Living Lab applications in Lapland with case studies on multi-sensual shopping centers. Learn about user-driven methods for product development and the importance of stakeholder collaboration for service innovation. Discover the challenges and lessons learned about Living Lab implementation.
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Research Session 3: Case studies in Living Lab application domains Seija Jäminki & Marika Saranne Living“Labland” Supporting Cross-border Living Lab by means of RDI ] The 4thENoLL Living Lab Summer School 27th-30th August 2013 Manchester School of Arts 4th ENoLL Living Lab Summer School Jäminki & Saranne
Picture from: https://www.tornio.fi/kuvakirjasto/havaintokuvarajalla2010.jpg 4th ENoLL Living Lab Summer School Jäminki&Saranne
CATAPULT 4th ENoLL Living Lab Summer School Jäminki&Saranne
LIVING LABS AND LAPLAND REGION • Living Labs offer easier forms of participation, for example short-term workshops and online communities like Facebook, blogs and websites. • Collaboration with higher education, enterprises and service sector offer tools for innovations in the region. • Challenge: • How do policymakers • and entrepreneurs find • right and reliable • information so that • development is on • right track and time or • efforts are not wasted. 4th ENoLL Living Lab Summer School Jäminki&Saranne
Living Lab purpose is to research, develop and innovate products and services in cooperation with users in real-life context. LL creates an ecosystem from the networks of different stakeholders. 4th ENoLL Living Lab Summer School Jäminki&Saranne
Funding: ERDF and Regional Council of Lapland ELÄVÄ LAPPI AS A PROJECT Project Partners • Kemi-Tornio UAS Living Lab pilot “Rajalla”, Tornio • Rovaniemi UAS Living Lab pilot “Ounasvaara”, Rovaniemi • University of Lapland Analyse and research Living Lab pilots Aim • To utilize user-driven methods and tools for improving the real-world development of shopping-, exercise and nature tourism products and services in the area of Kemi, Tornio and Rovaniemi. • To research and develop in real-life surroundings. 4th ENoLL Living Lab Summer School Jäminki&Saranne
ELÄVÄ LAPPI ACTORS 4th ENoLL Living Lab Summer School Jäminki&Saranne
Marriage between theory and practise RDI in ELÄVÄ LAPPI LIVING LABS Service innovation and design are globally at the forefront of research and practicepriorities. In the EläväLappi project design research focuses on the complex and challenging relationship between all the actors of the living labs. 4th ENoLL Living Lab Summer School Jäminki&Saranne
KTUAS & RDI 4th ENoLL Living Lab Summer School Jäminki&Saranne
RDI in ELÄVÄ LAPPI 4th ENoLL Living Lab Summer School Jäminki&Saranne
CASE:MULTI-SENSUAL SHOPPING CENTRE • A specific non-stop Workshop area was designed within the Shopping Centre RajallaPåGränsen. • The purpose of the workshop was to offer to customers a possibility to develop the Shopping Centre to an enjoyable place to shop and spend time in. • 150 customers visited. • Individual or joint ideas for a more creative, experimental and multi-sensual Shopping Centre. 4th ENoLL Living Lab Summer School Jäminki&Saranne
CASE:MULTI-SENSUAL SHOPPING CENTRE • A range of methods: Candy paper vote including reward for users, images, sounds, a touch screen element (Sinco), 3-D paper Shopping Centre, stationary and pens, ideation wall, building formulas and marking spots. VIDEO: http://www.youtube.com/watch?v=gky8q7LrEuk 4th ENoLL Living Lab Summer School Jäminki&Saranne
Tailor-made and easy ways to participate WHAT DID WE LEARN? • There is a need of involvement and drastic actions from University staff when establishing a Living Lab. • University staff’s and researchers’ work functioned as a catapult for development, but the ideas came from all the parties involved. • Implementations need to be tailored to the context in Lapland. • LL methods and practices are fairly unknown. • People are ready and willing to participate - F2F & Digital. 4th ENoLL Living Lab Summer School Jäminki&Saranne
MORE LESSONS LEARNT STUDENTS AS RESEARCHERS 4th ENoLL Living Lab Summer School Jäminki&Saranne
STUDENT RESEARCH FOCUS • Researchers producing new knowledge during face-to-face workshops • planned qualitative, mainly ethnographic research • gathered information in the form of observations, modelling, interviews • planned and organized several events and co-creation workshops • analyzed EläväLappi communication system, website and social media use • developed and innovated social media use • took part in co-creation of knowledge • innovated integration of social media • people living in rural, remote areas need flexible participation channels • digital spaces are important spaces for the younger generation • Designers producing new visions for developing the City of Tornio, Shopping Centre Rajalla/påGränsen, the City of Rovaniemi 4th ENoLL Living Lab Summer School Jäminki&Saranne
REFLECTIVE CONCLUSIONS Teachers and entrepreneurs 4th ENoLL Living Lab Summer School Jäminki&Saranne
WHAT’S NEXT? International LivingLab 4th ENoLL Living Lab Summer School Jäminki&Saranne