Guide to FAMIS Billing

1. Guide to FAMIS Billing Welcome to the FAMIS Billing Tutorial, your guide through the steps required to access your monthly billing information on-line.

2. UCONN Facilities - FAMIS Billing Tutorial Access to FAMIS can be obtained through the Work Order Request link on the Facilities website: www.fo.uconn.edu Upon connection to the website, you will be required to enter your NetID and password. Once you’re allowed into the system, you will be on the Building list page where you would choose your building if you wanted to go through the process of entering a service request for repairs. However, with billing you just need to click on the “Service Requests” gray button at the bottom of the screen.

3. UCONN Facilities - FAMIS Billing Tutorial Clicking on the gray “Service Requests” button at the bottom of the Building screen will bring you to the screen below. On this screen, click on the gray “Billing” button.

4. UCONN Facilities - FAMIS Billing Tutorial Enter your FRS Account number and click on “Search” Sub Code is not required

5. UCONN Facilities - FAMIS Billing Tutorial Using a sample FRS code, this is the resulting summary. Scrolling further down the page in FAMIS (which is depicted on the next slide), you will see the details of these figures.

6. UCONN Facilities - FAMIS Billing Tutorial This portion of the page shows the summary of work orders associated with the requested FRS account for the billing time period requested. Clicking on the WO Number will provide additional details including the Service Request Numbers (the originating numbers you were assigned when you entered your request on-line), brief descriptions, labor costs, material costs and miscellaneous costs. Depending on where your materials were purchased, those charges could be listed under either Material or Misc Cost.

7. UCONN Facilities - FAMIS Billing Tutorial Clicking on the WO Number has brought you to this screen showing even greater detail

8. UCONN Facilities - FAMIS Billing Tutorial Here are details from another Work Order. Notice it also shows material costs. WOs initiated in FAMIS will have better detail than those like this one, which was converted from Capstat

9. UCONN Facilities - FAMIS Billing Tutorial If you have any questions regarding FAMIS, or the procedures to review your work order information and billing, please contact Allison Dempsey at 486-5118 or via email at allison.dempsey@uconn.edu If you have issues with the billing charges themselves (material costs, hours, etc.), please continue to contact Wendy Salisbury at 486-0942 or via email at wendy.salisbury@uconn.edu