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Strategic and Annual Performance Plans 2013-2017

This presentation outlines the strategic objectives, challenges, and projects of the Road Accident Fund (RAF) in South Africa. It also highlights the resources available to achieve these objectives and the desired end state in terms of service delivery and organizational sustainability.

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Strategic and Annual Performance Plans 2013-2017

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  1. Strategic and Annual Performance Plans 2013-2017Presented by Lesibana FosuChief Financial Officer17 March 2012

  2. RAF Representatives

  3. Vision To provide the highest standard of care to road accident victims to restore balance in the social system. • Mission • To provide appropriate cover to all road users within the borders of South Africa; to rehabilitate persons injured, compensate for injuries or death and indemnify wrongdoers as a result of motor vehicle accidents in a timely, caring and sustainable manner; and to support the safe use of our roads.

  4. Core Values UBUNTU We care for and support our customers We care for and support each other SOLUTION FOCUSED We offer solutions We take responsibility for our actions We commit and demonstrate integrity, honesty, consistency and fairness in our actions and decisions PRIDE IN WHAT WE DO We model the highest standards of personal and professional behaviour

  5. Presentation overview • Mandate • Our challenges • Strategic objectives and related outcomes • Projects in progress or new projects: NOM • Resources available to achieve the strategic objectives • High level budget • Summary of Strategic Risks

  6. Mandate

  7. Mandate • RAF derive its mandate: • Constitution of the Republic “The constitution of the Republic of South Africa recognizes the injustices of the past and depicts the new South Africa as an open and democratic society based on human dignity, equality and freedom. Through delivering on it’s mandate, the RAF fulfills the entrenched right to : Equality, dignity, healthcare and social security. • The Road Accident Fund Act, 1996 ( Act No. 56 of 1996) (the RAF Act) “To compensate users of South African roads for loss or damage wrongfully caused by the negligent driving of motor vehicles within the boarders of the Republic”.

  8. Our challenges

  9. Our challenges • The effective functioning of the RAF is hampered by a number of factors. • These factors can be divided into four categories, namely: • Issues that are common to all delictual-based systems; • Issues specific to the South African system; • Environmental issues; and • Internal challenges faced by the RAF.

  10. Our challenges The following diagram outlines those key challenges

  11. Strategic objectives and related outcomes

  12. Alignment of the RAF Strategies with Government Priorities  Denotes where RAF contributes

  13. Alignment of the RAF strategies with National Transport Priorities  Denotes where RAF contributes

  14. Strategic objectives and related outcomes2013-2017

  15. Projects in progress /new projects: NOM

  16. RAF Journey

  17. New Operating Model Elements of the New Operating Model Operational efficiency & effectiveness ObjectiveTo invest in systems and processes that provide superior service delivery to victims of motor vehicle accidents, their families and service providers Paperless environment Specialist processing units Processing of claims Claims Processing 11 Official languages Distributed Customer Services Network National Coverage Public Access Customer centric software Strong IT backbone Direct links with hospitals Infrastructure

  18. Creating Value through Human Resource Capacity

  19. RAF desired end state • Service delivery • The desired end state in terms of service delivery will see: • Greater accessibility for the customer • Quicker turnaround from accident to payment • Expansion of the service delivery mandate to include rehabilitation • More equitable benefits to claimants Service delivery Organisation sustainability • Organisational sustainability • The continued sustainability of RAF will: • We will be able to continue our mandate to ensure that Government continues to provide suitable benefit and rehabilitation for accident victims • Allow an easy transition to a no-fault based benefit systems (RABS) • Allow RAF to focus on eliminating the current claims backlog while enhancing our capability through the new operating model Alignment to CSSS Road safety awareness Patient rehabilitation • Alignment to CSSS • The alignment to CSSS will see: • Active contribution to Governments broader social security mandate • Alignment of benefits between CSSS institutions • Have the opportunity to transform into a more sustainable organisation • Road safety awareness • The end state of increased awareness will be: • a reduction of road fatalities which will reduce Governments obligation for accident compensation • That RAF will have a more fruitful relationship with other road agencies • Patient rehabilitation • The end reached will be that: • Our customers will be able to becoming economically active and self sustainable • There will be a reduction on Government’s longer term social security obligations END STATE OF THE RAF 19

  20. Resources available to achieve strategic objectives

  21. Resources to achieve the strategic objectives The following divisions within RAF will contribute towards achieving the strategic objectives:

  22. Resources to achieve the strategic objectives

  23. Resources to achieve the strategic objectives

  24. Resources to achieve the strategic objectives

  25. Resources to achieve the strategic objectives

  26. Resources to achieve the strategic objectives

  27. Resources to achieve the strategic objectives

  28. Resources to achieve the strategic objectives

  29. Resources to achieve the strategic objectives

  30. Resources to achieve the strategic objectives

  31. Resources to achieve the strategic objectives

  32. Resources to achieve the strategic objectives

  33. Resources to achieve the strategic objectives

  34. Resources to achieve the strategic objectives

  35. Resources to achieve the strategic objectives

  36. High level budget

  37. High level budget • Zero based • Key assumptions used

  38. High level budget Statement of financial performance (R’000)

  39. High level budget Statement of Financial Position (R’000)

  40. High level budget Cash flow Statement (R’000)

  41. High level budget

  42. High level budget

  43. Summary of Strategic Risks

  44. Strategic risks

  45. Strategic risks

  46. Strategic risks

  47. Strategic risks

  48. Strategic risks

  49. Strategic risks

  50. QUESTIONS

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